Business Analyst

Job Description

Title: Business Analyst

Company Name: Softrobotics Bangladesh Limited

Vacancy: 1

Age: 28 to 38 years

Job Location: Chattogram

Salary: Negotiable

Experience:

• 6 to 9 years
• The applicants should have experience in the following business area(s): Software Company, Business-to-Business (B2B) Software and Services Startup

• Bachelor of Science (BSc) in Computer Science & Engineering

• 6 to 9 years
• The applicants should have experience in the following business area(s): Software Company, Business-to-Business (B2B) Software and Services Startup

• Age 28 to 38 years

Experience Requirements

• Minimum 6–9 years of professional experience as a Business Analyst / System Analyst
• Proven experience in enterprise or large-scale systems
• Strong experience in SRS, BRD, FRD, and system documentation
• Experience working with multi-vendor or integrated systems is preferred
• Experience in public-sector or regulated environments is a plus

Required Skills

• Business process analysis and system analysis
• SRS, BRD, FRD preparation
• UML, use cases, and process flow documentation
• Requirement traceability and change management
• Strong written and verbal communication skills
• Ability to understand and document technical concepts
• Stakeholder and vendor coordination

Preferred Skills

• Experience with API-based integration documentation
• Basic understanding of databases, SQL, and system architecture
• Familiarity with Agile or hybrid project methodologies
• Experience supporting UAT and system handover

Job Context: We are responsible for governing, integrating, and operating multiple enterprise systems for an important public authority designated as a National Key Point (NKP) installation, including a Single Window Platform that integrates several vendor-operated systems.

The Business Analyst / System Analyst will play a critical bridging role between business stakeholders, technical teams, and external vendors. The primary responsibility of this role is to analyze business processes and systems deeply, and to produce high-quality SRS, business documents, and system/technical documentation to support development, integration, operation, and long-term maintenance.

Job Responsibilities

• Conduct detailed analysis of business processes, workflows, and operational requirements
• Analyze existing systems and vendor-operated solutions
• Identify gaps, inefficiencies, and improvement opportunities
• Gather requirements from business users, management, and technical stakeholders
• Conduct workshops, interviews, and requirement validation sessions
• Prepare and maintain Software Requirements Specification (SRS) documents
• Prepare Business Requirement Documents (BRD) and Functional Requirement Documents (FRD)
• Define use cases, user stories, process flows, and acceptance criteria
• Prepare system analysis documents including system overviews and data flow diagrams
• Document integration requirements, API interactions, and data exchange rules
• Define data ownership, master data vs reference data, and synchronization logic
• Support preparation of technical documentation in collaboration with architects and engineers
• Document non-functional requirements such as performance, security, audit logging, and availability
• Support test planning, UAT preparation, and requirement traceability
• Validate delivered solutions against documented requirements
• Coordinate with multiple vendors and review vendor documentation
• Maintain version-controlled documentation repositories
• Support knowledge transfer and long-term system ownership