Branch Manager

Job Description

Title: Branch Manager

Company Name: Tusfia International

Vacancy: 3

Age: 30 to 40 years

Job Location: Dhaka (Dhanmondi, Farmgate), Sylhet (Beanibazar)

Salary: Tk. 22000 - 25000 (Monthly)

Experience:

• 5 to 6 years
• The applicants should have experience in the following business area(s): Consulting Firms, Beauty Parlor/Saloon/Spa

• Bachelor of Business Administration (BBA)
• Master of Business Administration (MBA)

• BBA / MBA or any other gradation from a repotted Institute.

• 5 to 6 years
• The applicants should have experience in the following business area(s): Consulting Firms, Beauty Parlor/Saloon/Spa

• Age 30 to 40 years

• Experience:Applicants should have experience in following business area(s): Beauty Parlor/Salon/Spa as a Branch Manager/In charge/Coordinator, Direct Selling/Marketing Service Company, Consultancy firms.
• Proven experience as a as a Branch Manager/In charge/Coordinator;
• Ability handle multitasks, working under pressure & should be maintain customers queries/calls/gesture & full team/Unit as a Branch Manager in very smartly & professional way;
• Well groomed, polished, energetic & professional appearance;
• Have to flexible to work evening, weekends & holidays if required (For work in weekend overtime will provide);
• High Expertise in MS office tools & Social media pages, platforms etc;
• Well communication skill in both Bangla & English.

Skills & Expertise:

• Customer service & Beauty Industry, Branch Management, Sales Target, office/Branch Manager.

We are looking for some proactive, highly motivated and service oriented ‘Branch Manager’ for our all Beauty Salon units & Training Institute to lead their responsible branch, drive business growth and ensure exceptional client experiences. The ideal candidate need to be passionate about the beauty industry, possess strong leadership skills, and have a proven track record as a Managerial/Coordinator/In-charge role, optimizing sales, and maintaining high standards of service and operational excellence.

Office Hour: 10:00 AM to 10:00 PM;

Working days: 06 days in week (Work at office).

Job Location: Dhaka-Dhanmondi & Farmgate, Sylhet-Madobpur & Beanibazar.

Key Responsibilities:

• Oversee day-to-day operations of the branch, ensuring smooth and efficient functioning;
• Maintain inventory levels, manage supplies, and ensure equipment is well-maintained;
• Implement and uphold company policies, procedures, and quality standards;
• Train, mentor, and manage staff, including beauty therapists, aestheticians, receptionists, and support personnel;
• Foster a positive, collaborative, and high-performance work environment;
• Conduct regular performance reviews and provide constructive feedback;
• Develop and execute strategies to achieve sales targets and increase profitability;
• Analyze market trends and competitor activities to identify growth opportunities;
• Ensure all clients receive outstanding service and a personalized experience;
• Address and resolve customer complaints or issues promptly and professionally;
• Gather client feedback to improve services and satisfaction continuously;
• Manage the branch’s budget, monitor expenses, and optimize cost-efficiency;
• Prepare and analyze financial reports, including revenue, expenses, and profitability;
• Ensure accurate billing, cash handling, and financial reconciliation;
• Collaborate with the marketing team to promote the branch through local events, social media, and partnerships;
• Build and maintain relationships with local businesses and communities to enhance brand visibility;
• Ensure compliance with health, safety, and hygiene regulations;
• Maintain records and licenses as required by industry standards and local laws.

• Probation Period: 06 month;

• Increment: Yearly & Based on performance;

• Bonus: Twice a year (after complete the probation Period of 06 month).