Branch Lead

Job Description

Title: Branch Lead

Company Name: Akij Resources

Vacancy: 1

Age: 30 to 45 years

Job Location: Dhaka (Mirpur 10)

Salary: Negotiable

Experience:

• 5 to 10 years
• The applicants should have experience in the following business area(s): Hospital, Group of Companies, Healthcare/Lifestyle product

• 5 to 10 years
• The applicants should have experience in the following business area(s): Hospital, Group of Companies, Healthcare/Lifestyle product

• Age 30 to 45 years

Responsibilities & Context

Operational Management

• Oversee day-to-day operations of diagnostics, consultations, pharmacy, and support services.

• Ensure timely patient service delivery with minimum waiting time.

• Monitor SOP compliance in diagnostics, patient care, and administrative processes.

• Manage branch resources, including staff scheduling, equipment and inventory.

• Coordinate with central reference lab and headquarters for reporting & support.

• Identify, onboard and manage specialist doctors and consultants to expand OPD and diagnostic services.

• Develop referral networks with GPs, clinics, hospitals, diagnostic centers and corporate clients.

• Lead revenue generation activities, initiatives, health camps, and promotional activities to increase patient footfall.

• Plan and execute doctor engagement programs, CME sessions, health camps, and promotional events.

• Coordinate with management to ensure smooth operational and financial performance.

Sales & Business Development

• Achieve branch revenue targets through patient footfall growth and package sales.

• Develop and execute local marketing & sales activities (health camps, promotions, community engagement).

• Build and maintain corporate partnerships with schools, offices, and factories.

• Drive doctor & clinic referral programs to increase patient inflow.

People Management

• Supervise medical, technical, and non-medical staff of the branch.

• Conduct training, performance reviews, and motivational programs for employees.

• Resolve staff conflicts and maintain a positive work culture.

• Ensure compliance with HR policies and ethical standards.

Financial & Administrative Control

• Manage branch P&L, expenses, and operational budgets.

• Monitor billing, receivables, and cash handling accuracy.

• Control operational costs while maintaining service quality.

• Submit monthly branch performance reports to management.

Quality, Compliance & Customer Care

• Ensure patient satisfaction through feedback, complaint resolution, and quality care.

• Maintain compliance with DGHS regulations, safety, and hygiene standards.

• Conduct regular audits of diagnostics & pharmacy services.

• Implement continuous improvement initiatives for better service.

• T/A,Provident fund,Tour allowance,Mobile bill,Weekly 2 holidays,Performance bonus,Insurance,Profit share,Gratuity
• Lunch Facilities: Partially Subsidize
• Salary Review: Yearly
• Festival Bonus: 2