BPO Operations Executive (Night Shift)

Job Description

Title: BPO Operations Executive (Night Shift)

Company Name: BPO Doctor

Vacancy: 30

Age: 19 to 27 years

Job Location: Dhaka, Dhaka (DOHS Mohakhali)

Salary: Negotiable

Experience:

Published: 2025-08-24

Application Deadline: 2025-09-23

Education:

    • Bachelor/Honors
    • Higher Secondary


Requirements:

Skills Required: Computer skill,English typing,Hard Working,Hardworking and Passionate. Punctual,MS Office,Working under pressure

Additional Requirements:
  • Age 19 to 27 years
  • Only Male
  • Only Freshers.

  • Good in English (Written and speaking)

  • Can work on the night shift

  • Excellent in Microsoft Office

  • Strong practical knowledge of operating computer functions

  • Good typing speed

  • Ability to convey tone and intent clearly through text

  • Fast and accurate typing skills

  • Friendly, professional, and responsive communication style.



Responsibilities & Context:

BPO Operations Executive (Night-Shift)

Job Responsibilities:

  • Customer Interaction: Handle inbound/outbound calls, emails, or chats to assist customers with inquiries or issues.

  • Issue Resolution: Resolve customer complaints or problems promptly and efficiently.

  • Product Knowledge: Provide accurate information on products, services, or processes.

  • Performance Targets: Meet key performance metrics like call handling time, customer satisfaction, and issue resolution.

  • Documentation: Maintain accurate records of customer interactions and actions taken.

  • Team Collaboration: Work with team members to achieve departmental goals and improve service quality.

  • Compliance: Follow company policies and ensure compliance with relevant regulations



Job Other Benifits:
  • Performance bonus
  • Salary Review: Yearly
  • Festival Bonus: 2


Employment Status: Full Time

Job Work Place: Work at office

Company Information:

Gender: Only Male can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: IT & Telecommunication

Interested By University

University Percentage (%)
National University 4.99%
Green University of Bangladesh 2.02%
Daffodil International University (DIU) 1.80%
Northern University Bangladesh 1.27%
Southeast University 1.17%
European University of Bangladesh 1.17%
United International University 1.06%
American International University Bangladesh (AIUB) 1.06%
Bangladesh University of Business and Technology 1.06%
Dhaka College 1.06%

Interested By Age Range

Age Range Percentage (%)
20-30 95.44%
31-35 0.64%
40+ 0.21%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 60.62%
20K-30K 35.14%
30K-40K 2.55%
40K-50K 1.59%
50K+ 0.11%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 49.89%
0.1 - 1 years 16.24%
1.1 - 3 years 21.13%
3.1 - 5 years 8.28%
5+ years 4.46%

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