BPO Operations Executive (Night Shift)
Job Description
Title: BPO Operations Executive (Night Shift)
Company Name: BPO Doctor
Vacancy: 30
Age: 19 to 27 years
Job Location: Dhaka, Dhaka (DOHS Mohakhali)
Salary: Negotiable
Experience:
Published: 2025-08-24
Application Deadline: 2025-09-23
Education:
- Bachelor/Honors
- Higher Secondary
Requirements:
Skills Required: Computer skill,English typing,Hard Working,Hardworking and Passionate. Punctual,MS Office,Working under pressure
Additional Requirements:
- Age 19 to 27 years
- Only Male
Only Freshers.
Good in English (Written and speaking)
Can work on the night shift
Excellent in Microsoft Office
Strong practical knowledge of operating computer functions
Good typing speed
Ability to convey tone and intent clearly through text
Fast and accurate typing skills
Friendly, professional, and responsive communication style.
Responsibilities & Context:
BPO Operations Executive (Night-Shift)
Job Responsibilities:
Customer Interaction: Handle inbound/outbound calls, emails, or chats to assist customers with inquiries or issues.
Issue Resolution: Resolve customer complaints or problems promptly and efficiently.
Product Knowledge: Provide accurate information on products, services, or processes.
Performance Targets: Meet key performance metrics like call handling time, customer satisfaction, and issue resolution.
Documentation: Maintain accurate records of customer interactions and actions taken.
Team Collaboration: Work with team members to achieve departmental goals and improve service quality.
Compliance: Follow company policies and ensure compliance with relevant regulations
Job Other Benifits:
- Performance bonus
- Salary Review: Yearly
- Festival Bonus: 2
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Only Male can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: IT & Telecommunication
