Title: BPO Operations Executive (Night Shift)
Company Name: BPO Doctor
Vacancy: 30
Age: 19 to 27 years
Job Location: Dhaka, Dhaka (DOHS Mohakhali)
Salary: Negotiable
Experience:
Published: 2025-08-24
Application Deadline: 2025-09-23
Education:
Only Freshers.
Good in English (Written and speaking)
Can work on the night shift
Excellent in Microsoft Office
Strong practical knowledge of operating computer functions
Good typing speed
Ability to convey tone and intent clearly through text
Fast and accurate typing skills
Friendly, professional, and responsive communication style.
BPO Operations Executive (Night-Shift)
Job Responsibilities:
Customer Interaction: Handle inbound/outbound calls, emails, or chats to assist customers with inquiries or issues.
Issue Resolution: Resolve customer complaints or problems promptly and efficiently.
Product Knowledge: Provide accurate information on products, services, or processes.
Performance Targets: Meet key performance metrics like call handling time, customer satisfaction, and issue resolution.
Documentation: Maintain accurate records of customer interactions and actions taken.
Team Collaboration: Work with team members to achieve departmental goals and improve service quality.
Compliance: Follow company policies and ensure compliance with relevant regulations
| University | Percentage (%) |
|---|---|
| National University | 4.99% |
| Green University of Bangladesh | 2.02% |
| Daffodil International University (DIU) | 1.80% |
| Northern University Bangladesh | 1.27% |
| Southeast University | 1.17% |
| European University of Bangladesh | 1.17% |
| United International University | 1.06% |
| American International University Bangladesh (AIUB) | 1.06% |
| Bangladesh University of Business and Technology | 1.06% |
| Dhaka College | 1.06% |
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 95.44% |
| 31-35 | 0.64% |
| 40+ | 0.21% |
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 60.62% |
| 20K-30K | 35.14% |
| 30K-40K | 2.55% |
| 40K-50K | 1.59% |
| 50K+ | 0.11% |
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 49.89% |
| 0.1 - 1 years | 16.24% |
| 1.1 - 3 years | 21.13% |
| 3.1 - 5 years | 8.28% |
| 5+ years | 4.46% |