Title: Asst. Manager/Deputy Manager (Customer care Department)
Company Name: Dorpan Properties Ltd.
Vacancy: --
Age: Na
Job Location: Dhaka (Uttara Sector 11)
Salary: --
Experience:
Masters in any subject from reputed University.
Need sound knowledge about computer applications.
Should have very pleasant personality with excellent communication skills both in Bengali & English.
Capable to serve under pressure.
Experience Requirements
At least 5-7 years Asst. manager & 8-10 years for Deputy Manager in Relevant Field.
No need to apply without same experience & given area.
Job Context
We are inviting application from only eligible who has experienced with similar job in similar industry (Real Estate).
This is a full-time permanent position and demands the following preference for an eligible incumbent.
Job Responsibilities
Monitor and determine the level of present customer satisfaction through different measurable tools and develop the level of customer satisfaction under different aspect.
To provide proper protocol (from every aspect) to the Customers.
To Listen Customers discomfort and take day to day note.
To perform jobs when & were assigned by the Departmental Head.
To develop an effective & efficient Customer Care System.
To Implement & Monitor the System.
To ensure the optimum level of Customer Satisfaction through the team.
To Guide both Pre-& Post Care team.
To keep a close relationship with all valued customers and landowners.
To ensure a one stop Customer Service through efficient Team Management.
Quickly career growth opportunity.
Excellent & friendly work environment.