Asst. Manager/Deputy Manager (Customer care Department)

Job Description

Title: Asst. Manager/Deputy Manager (Customer care Department)

Company Name: Dorpan Properties Ltd.

Vacancy: --

Age: Na

Job Location: Dhaka (Uttara Sector 11)

Salary: --

Experience:

  • 8 to 10 years
  • The applicants should have experience in the following business area(s): BPO/ Data Entry Firm, Architecture Firm, Real Estate, Developer, Call Center


Published: 2026-04-02

Application Deadline: 2026-04-30

Education:
    • Masters
  • Masters in any subject from reputed University.



Requirements:
  • 8 to 10 years
  • The applicants should have experience in the following business area(s): BPO/ Data Entry Firm, Architecture Firm, Real Estate, Developer, Call Center


Skills Required:

Additional Requirements:
  • Need sound knowledge about computer applications.

  • Should have very pleasant personality with excellent communication skills both in Bengali & English.

  • Capable to serve under pressure.

Experience Requirements

  • At least 5-7 years Asst. manager & 8-10 years for Deputy Manager in Relevant Field.

  • No need to apply without same experience & given area.



Responsibilities & Context:

Job Context

We are inviting application from only eligible who has experienced with similar job in similar industry (Real Estate).

This is a full-time permanent position and demands the following preference for an eligible incumbent.

Job Responsibilities

  • Monitor and determine the level of present customer satisfaction through different measurable tools and develop the level of customer satisfaction under different aspect.

  • To provide proper protocol (from every aspect) to the Customers.

  • To Listen Customers discomfort and take day to day note.

  • To perform jobs when & were assigned by the Departmental Head.

  • To develop an effective & efficient Customer Care System.

  • To Implement & Monitor the System.

  • To ensure the optimum level of Customer Satisfaction through the team.

  • To Guide both Pre-& Post Care team.

  • To keep a close relationship with all valued customers and landowners.

  • To ensure a one stop Customer Service through efficient Team Management.



Job Other Benifits:
  • Mobile bill
  • Salary Review: Yearly
  • Festival Bonus: 2
    • Quickly career growth opportunity.

    • Excellent & friendly work environment.



Employment Status: Full Time

Job Work Place: Work at office

Company Information:

Gender: Male and Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: Customer Service/Call Centre

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