Associate, Support and Sales Operation
Job Description
Title: Associate, Support and Sales Operation
Company Name: PMASPIRE LIMITED
Vacancy: 1
Age: Na
Job Location: Dhaka
Salary: Tk. 30000 - 35000 (Monthly)
Experience:
- 3 to 6 years
- The applicants should have experience in the following business area(s): Software Company, Technical Infrastructure, Educational Technology (Edtech) Startup, Business-to-Business (B2B) Software and Services Startup
Published: 2025-12-21
Application Deadline: 2026-01-20
Education:
- Bachelor/Honors
Requirements:
- 3 to 6 years
- The applicants should have experience in the following business area(s): Software Company, Technical Infrastructure, Educational Technology (Edtech) Startup, Business-to-Business (B2B) Software and Services Startup
Skills Required: Customer Service,Customer Support,digital marketing seo lead generation,lead generation,Sales,Sales & Marketing
Additional Requirements:
- Good English communication skill.
Responsibilities & Context:
We are looking for a proactive, customer-centric, and results-driven Associate for Support and Sales Operation to join our growing team.
This dual-role position blends lead generation with customer support, making it ideal for someone with strong communication skills, a passion for customer engagement, and a flair for sales.
Job Responsibilities:
Identify and research potential clients through online platforms, databases, and social media
Generate leads via cold calling, email campaigns, and digital outreach
Qualify, nurture, and convert leads into business opportunities
Respond to customer inquiries via phone, email, and live chat in a professional manner
Resolve customer issues promptly or escalate when necessary
Maintain accurate records of customer interactions and follow-ups
Provide feedback to improve customer service processes and experience
Stay updated on company products and services to provide accurate support
Plan and manage a social media content calendar aligned with marketing goals
Create engaging content (text, images, videos) for various social media platforms
Monitor and respond to messages, comments, and mentions on social channels
Coordinate with internal departments to support their social media needs
Job Other Benifits:
- Mobile bill,Performance bonus,Provident fund,Weekly 2 holidays
- Salary Review: Yearly
- Lunch Facilities: Partially Subsidize
- Festival Bonus: 2
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Marketing/Sales
