Job Description
Title: Assistant Project Manager
Company Name: Mir Info Systems Ltd.
Vacancy: --
Location: Dhaka
Salary: Negotiable
Experience:
∎ 3 to 6 years
Published: 10 Feb 2025
Education:
∎ Bachelor of Science (BSc) in Computer Science & Engineering, Bachelor of Science (BSc) in Information Technology
Requirements:
Responsibilities & Context:
∎ Conduct comprehensive testing of platforms to ensure functionality, performance, and reliability.
∎ Perform regular late-night UATs to validate new features and updates
∎ Identify, document, and track defects and issues, ensuring timely resolution.
∎ Manage and resolve complaint tickets, ensuring a high level of customer satisfaction.
∎ Collaborate with cross-functional teams to diagnose and resolve operational issues.
∎ Develop and implement operational processes to improve efficiency and effectiveness.Collaboration and Communication:
∎ Work closely with product, and support teams to ensure seamless operations.
∎ Provide clear and concise communication to stakeholders regarding issues, resolutions, and updates.
∎ Contribute to continuous improvement initiatives.
∎ Maintain detailed documentation of testing processes, results, and operational procedures.
∎ Generate regular reports on QA and track performance and identify areas for improvement.
∎ Quality Assurance:
∎ Conduct comprehensive testing of platforms to ensure functionality, performance, and reliability.
∎ Perform regular late-night UATs to validate new features and updates
∎ Identify, document, and track defects and issues, ensuring timely resolution.
∎ Service Operations:
∎ Manage and resolve complaint tickets, ensuring a high level of customer satisfaction.
∎ Collaborate with cross-functional teams to diagnose and resolve operational issues.
∎ Develop and implement operational processes to improve efficiency and effectiveness.
∎ Collaboration and Communication:
∎ Work closely with product, and support teams to ensure seamless operations.
∎ Provide clear and concise communication to stakeholders regarding issues, resolutions, and updates.
∎ Contribute to continuous improvement initiatives.
∎ Documentation and Reporting:
∎ Maintain detailed documentation of testing processes, results, and operational procedures.
∎ Generate regular reports on QA and track performance and identify areas for improvement.
Skills & Expertise:
Compensation & Other Benefits:
∎ T/A, Mobile bill, Weekly 2 holidays, Provident fund
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Other facilities will be as per company policy
Workplace:
∎ Work at office
Employment Status: Full Time
Job Location: Dhaka
Job Highlights:
∎ Strong understanding of QA methodologies, tools, and processes.
∎ Excellent problem-solving skills and attention to detail.
∎ Ability to work independently and manage multiple tasks
∎ Willingness to work late-night shifts for UATs.
∎ Strong understanding of QA methodologies, tools, and processes.
∎ Excellent problem-solving skills and attention to detail.
∎ Ability to work independently and manage multiple tasks
∎ Willingness to work late-night shifts for UATs.
Company Information:
∎ Mir Info Systems Ltd.
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 10 Mar 2025
Category: IT/Telecommunication