Assistant Officer/ Junior Officer, Front Desk, Customer Experience Department

Job Description

Title: Assistant Officer/ Junior Officer, Front Desk, Customer Experience Department

Company Name: IDLC Finance Limited

Vacancy: 1

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Minimum graduate in any discipline from any reputed University.

Experience Requirements:
∎ At most 2 year(s)
∎ Freshers are also encouraged to apply.

Job Responsibilities:
∎ Receiving visitors at the front desk by greeting, welcoming, directing them appropriately
∎ Assisting clients in finding their way around the office
∎ Answering phones in a professional manner, and routing calls as necessary
∎ Informs visitors by answering or referring inquiries
∎ Assisting with a variety of administrative tasks including copying, faxing, taking notes, etc.
∎ Performing ad-hoc administrative duties
∎ Provide excellent customer service

Additional Requirements:
∎ Work experience not more than 02 year(s) can also apply. Candidate having experience in Front Office Representative or similar role of Bank/NBFI/Telco/Air/health/relevant service industry will be considered as additional advantage
∎ Candidate with positive attitude and pro-activeness, patience in interactions, exceptional listening, Telephone Skills, and understanding ability are encouraged to apply
∎ Excellent inter personal skills, team player, problem solving attitude along with excellent proficiency in English

Salary: Negotiable

Application Deadline: January 15, 2020

Company Information:
∎ IDLC Finance Limited
∎ Address : Bay's Galleria (1st Floor), 57 Gulshan Avenue (CWS-A-19), Gulshan-1, Dhaka-1212
∎ Web : www.idlc.com
∎ Business : Multiproduct Financial Institution

Category: Bank/Non-Bank Fin. Institution