Assistant Manager(Air Ticket & Holidays))

Job Description

Title: Assistant Manager(Air Ticket & Holidays))

Company Name: Easy Go & Communication Ltd

Vacancy: 2

Age: 25 to 45 years

Job Location: Dhaka (Banani)

Salary: Negotiable

Experience:

• At least 2 years
• The applicants should have experience in the following business area(s): Travel Agent, Tour Operator, Immigration/Visa Processing

• Bachelor/Honors

• At least 2 years
• The applicants should have experience in the following business area(s): Travel Agent, Tour Operator, Immigration/Visa Processing

• Age 25 to 45 years

• Handling domestic and international holiday packages queries.

• Develop travel products and day to day operational support for Domestic and International Holiday Packages.

• Handling of corporate clients in line with their travel policies.

• Prepare itineraries, routing, quotations, visa, ticket booking in GDS or OTA etc.

• Provides information about travel destinations and accommodations.

• Communicate with vendors of travel-related products to get the best deals.

• Sale holiday and other specialized tour packages. (Domestic & International)

• Excellent knowledge about reservation & ticketing (preferred knowledge in GDSs include Amadeus, Galileo, Sabre, and Worldspan)

• Visa: Excellent knowledge about Visa processing & Documentation.

• Ticketing: issue, re-issue, refund and manage flight tickets, and adherence to booking policies.

• Customer inquiries: respond promptly and professionally to customer inquiries regarding travel reservations, ticket changes, cancellations, and other travel-related concerns via phone or email.

• Travel information: provide customers with up-to-date and accurate travel information, including flight schedules, airline policies, baggage allowance, visa requirements, and other relevant details.

• Payment processing: handle payment processing for bookings, ensuring accuracy and security of financial transactions by cash Customer

• feedback: actively seek customer feedback and suggestions to improve service quality and customer satisfaction.

• Long term relationship buildup with client for future business.

• Any other job assigned by top management.

• Take initiatives to achieve the sales & collection target of the company.

• Maintain relation / liaison with all air lines offices and air ticket agents Update information collected from airport for entrance and departure and related matters.

• Plan and produce a tactical sales call plan each week with an update of the previous week.

• Multi-functional skill is pre-requisite criteria for this position

• T/A,Mobile bill,Tour allowance,Performance bonus
• Lunch Facilities: Full Subsidize
• Salary Review: Yearly
• Festival Bonus: 2