Title: Assistant Manager
Company Name: Union Group
Vacancy: --
Age: Na
Job Location: Chattogram
Salary: Tk. 30000 - 60000 (Monthly)
Experience: --
Published: 2026-07-23
Application Deadline: 2026-08-22
Education:
Requirements: --
Skills Required:
Additional Requirements:
Responsibilities & Context:
Job Context
The selected candidate will provide on-site technical support to industrial customers (Primarily Steel Production), troubleshoot process-related issues, recommend suitable chemical solutions, and ensure customer satisfaction. The role requires close coordination with customers, production teams, and overseas technical specialists.
Job Responsibilities:
· Provide on-site technical support to industrial customers (Steel Production).
· Diagnose and troubleshoot issues related to industrial process chemicals.
· Conduct product trials, demonstrations, and technical evaluations.
· Monitor product performance and recommend process improvements.
· Build strong relationships with production, maintenance, quality, and engineering teams.
· Coordinate with overseas technical experts to resolve customer issues.
· Prepare technical reports, service visit reports, and recommendations.
· Conduct customer training on product handling and best practices.
· Ensure timely resolution of customer complaints.
· Identify opportunities for business growth through excellent technical support.