Assistant Manager
Job Description
Title: Assistant Manager
Company Name: Tarif International Limited
Vacancy: 01
Location: Dhaka (Motijheel)
Experience:
∎ 5 to 7 years
∎ The applicants should have experience in the following business area(s):Travel Agent, Immigration and Education Consultancy Service, Manpower Recruitment, Group of Companies, Immigration/Visa Processing
Published: 30 Sep 2024
Education:
∎ Bachelor/Honors
Requirements:
Responsibilities & Context:
∎ Minimum 5-10 years of experience in a senior management role, preferably within the travel, tourism, or hospitality industry.
∎ A proven leadership, strategic planning, and operational management track record.
∎ Experience in financial management and budget oversight.
∎ Strong understanding of travel industry trends, regulations, and customer behavior.
∎ Skills:
∎ Excellent leadership and team management abilities.
∎ Strong analytical, problem-solving, and decision-making skills.
∎ Exceptional communication and interpersonal skills.
∎ Proficiency in business planning, project management, and operational execution.
∎ Familiarity with digital marketing and customer relationship management tools.
∎ Personal
∎ Attributes:
∎ A proactive, results-driven approach with the ability to think strategically and innovate.
∎ Adaptable and capable of handling complex challenges in a fast-paced environment.
∎ Customer-focused mindset with a commitment to delivering exceptional service.
∎ Key Performance Indicators (KPIs):
∎ Growth in revenue and market share.
∎ Operational efficiency and cost management.
∎ Customer satisfaction and retention rates.
∎ Success in expanding business partnerships and client base.
∎ Team performance and employee satisfaction
∎ Job Overview:
∎ The Deputy Managing Director supports overseeing operations, strategic planning, and business development at the travel agency. This role focuses on driving growth through effective management, improving efficiency, enhancing customer satisfaction, and ensuring financial success. The Manager also acts as second-in-command, assuming the Managing Director’s responsibilities when needed.
∎ Key Responsibilities:
∎ Strategic Planning and Leadership:
∎ Collaborate with the Managing Director to formulate and implement the agency’s business strategies and long-term growth plans.
∎ Develop and monitor key performance indicators (KPIs) to ensure the agency meets its goals for revenue, profitability, and market share.
∎ Assist in analyzing market trends, customer needs, and industry developments to maintain a competitive edge.
∎ Provide leadership and direction to the senior management team, ensuring alignment with the agency's objectives.
∎ Operational Management:
∎ Oversee day-to-day operations, ensuring all departments (sales, customer service, marketing, operations, etc.) function efficiently.
∎ Develop and improve standard operating procedures (SOPs) to enhance productivity and service quality.
∎ Lead initiatives to streamline processes, reduce costs, and improve operational effectiveness.
∎ Ensure compliance with all relevant travel regulations and company policies.
∎ Business Development and Partnerships:
∎ Identify new business opportunities, partnerships, and markets to expand the agency’s portfolio of services.
∎ Build and maintain strong relationships with key partners, including airlines, hotels, and other travel service providers.
∎ Oversee the development and execution of marketing campaigns aimed at increasing the agency’s visibility and customer base.
∎ Review and manage contracts and agreements with Suppliers.
∎ Liaise with GDS & Airfare consolidators to integrate new contracts with APIs.
Skills & Expertise:
Workplace:
∎ Work at office
Employment Status: Full Time
Job Location: Dhaka (Motijheel)
Company Information:
∎ Tarif International Limited
∎ 104,Globe Chamber,6th & 7th Floor,Motijheel C/A,Dhaka-1000
∎ www.tarifinternational.com
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Address::
∎ 104,Globe Chamber,6th & 7th Floor,Motijheel C/A,Dhaka-1000
∎ www.tarifinternational.com
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Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 10 Oct 2024
Category: Hospitality/ Travel/ Tourism
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