Assistant IT Manager (Software Engineer)

Job Description

Title: Assistant IT Manager (Software Engineer)

Company Name: Radisson Blu Chattogram Bay View

Vacancy: 01

Age: At most 35 years

Job Location: Chattogram (Chattogram Sadar)

Salary: Negotiable

Experience:

• 2 to 3 years
• The applicants should have experience in the following business area(s): Software Company, Hotel

• Bachelor of Science (BSc) in Computer Science

• Bachelor's Degree in Computer Science, Software Engineering, or a related field.

• 2 to 3 years
• The applicants should have experience in the following business area(s): Software Company, Hotel

• Age At most 35 years

• Minimum 2-3 years of experience in software development, preferably in the hospitality industry or a related domain.
• Strong proficiency in programming languages like Java, Python, or C++.
• Experience with web development frameworks (e.g., Spring, Django) and databases (e.g., MySQL, PostgreSQL) is a plus.
• Experience with cloud platforms (e.g., AWS, Azure) is a plus.
• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal skills.
• A passion for the hospitality industry and a desire to create innovative solutions. 

• Design, develop, and implement software applications for various hotel functionalities, such as:

• Reservation systems

•  Guest room management systems

•  Mobile apps for guest services

• Self-service kiosks

• Integration with property management systems

•  Data analytics and reporting tools

• Work with vendors to troubleshoot and resolve issues·    

• Periodically submit requests for proposal (REP) to new and existing vendors for IT related supplies and services.

• Perform any other reasonable duties as directed by the IT Manager or his/her designate.

• Collaborate with internal stakeholders, including operations, marketing, and guest services, to understand their needs and translate them into technical solutions.

• Perform comprehensive testing and troubleshooting of software applications.

• Stay up-to-date on emerging technologies relevant to the hospitality industry, such as cloud computing, Internet of Things (IoT), and artificial intelligence (AI).

•  Document code effectively and contribute to the creation of technical knowledge base.

•  Assist with IT support for hotel staff base on requirement as needed.

• Developing and directing software system validation and testing methods.

• Directing our software programming initiatives·   

• Overseeing the development of documentation.

•  Working closely with clients and cross-functional departments to communicate project statuses and proposals.

•  Analyzing data to effectively coordinate the installation of new systems or the modification of existing systems.

• Managing the software development lifecycle.

• Monitoring system performance.

• Developing and executing project plans.

• Creating innovative solutions to meet our company’s technical needs.

• Testing new software and fixing bugs.      

• Shaping the future of our systems.    

•  Maintains a favorable working relationship with all other hotel employees to foster and promote a co-operative and harmonious working environment·       

•  Abide by all Brand rules and regulations.

•  Actively support and promote workplace Health and Safety within the work environment·       

•  Ability to work independently and as part of a collaborative team.

• Member of IT team to ensure code quality, maintainability, and adherence to best practices.

• Communicating key project data to team members and building cohesion among teams.

•  Applying best practices and standard operating procedures.

• Salary Review: Yearly
• Lunch Facilities: Full Subsidize

• Provident fund & Gratuity.

• Health Insurance.

• Festival Bonus - Yearly 03 (Religions Festivals & Pohela Boishakh).

• Service Charge with equal sharing.

• Yearly Incentive bonus & Increment as per policy.

• Free Duty Meal.

• Free Uniform & Laundry service .

• In-house medical facility and discount on pathology examinations for family members (Parents and next of keen).

• Mobile Bill as per company policy.