Title: Senior Executive - ICT
Company Name: Rupayan Group
Vacancy: --
Age: Na
Job Location: Anywhere in Bangladesh
Salary: Negotiable
Experience: --
Published: 2026-07-26
Application Deadline: 2026-08-08
Education:
Requirements: --
Skills Required:
Additional Requirements:
Responsibilities & Context:
Provide Level-1 and Level-2 technical support for desktops, laptops, printers, scanners, IP phones, and mobile devices.
Install, configure, and maintain Windows operating systems and standard business applications.
Troubleshoot hardware, software, email, printing, and network connectivity issues.
Monitor LAN, Wi-Fi & Internet connectivity.
Provide user support for ERP, HRM, CRM, DMS, and other enterprise applications.
Maintain accurate inventory of IT hardware, software licenses, and peripherals.
Ensure proper asset tagging and documentation.
Install and maintain Antivirus solutions.
Monitor antivirus and operating system updates.
Maintain support tickets and incident logs.
Prepare daily, weekly, and monthly ICT support reports.
Support ICT projects and office relocations.
Participate in system upgrades, deployments, and testing.
Provide on-call support during emergencies or critical business operations.
Perform additional ICT-related duties assigned by management.
Attracktive remunaration package.
Career growth opportunity.
Best working environment.