Analyst, Application (ERP and EDI Support)

Job Description

Title: Analyst, Application (ERP and EDI Support)

Company Name: Gildan-G.A.B. Limited

Vacancy: 01

Age: Na

Job Location: Dhaka (GULSHAN 2)

Salary: Negotiable

Experience:

• At least 3 years
• The applicants should have experience in the following business area(s): Telecommunication, Wholesale, Retail Store, Multinational Companies, Garments, Textile, Group of Companies, Supply Chain

• Bachelor of Science (BSc) in Computer Science & Engineering
• Bachelor of Science (BSc) in Industrial Eng & Production

• At least 3 years
• The applicants should have experience in the following business area(s): Telecommunication, Wholesale, Retail Store, Multinational Companies, Garments, Textile, Group of Companies, Supply Chain

• Knowledge of an ERP (JD Edwards E1 or World is an asset)

• Ability to handle multiple open support issues in a fast-paced environment.

• Ability to work independently with minimal oversight.

• Good analytical and problem-solving skills.

• Detail oriented and meticulous in completion of tasks.

• Strong organizational, and communication skills

• Good understand of X12 or EDIFACT EDI Transactions.

• Understanding of EDI Mapping, knowledge of Trusted Link Software an asset.

• Understanding of AS2 communications, knowledge of BizLink AS2 Software an asset.

• Strong interpersonal skills and desire to work with a wide variety of people.

• Written and oral skills in English (French is an asset).

The EDI IT Support will be responsible for daily validations, monitoring and support of production EDI transactions and resolution of issues.  He or she will maintain documentation about known issues and their work arounds while bug fixes and enhancements are worked on. 

• Analyse incidents assigned to the EDI team resolving level 1 issues and dispatching, if necessary, to insure a resolution.

• Identify recurring issues and include in weekly reporting.

• Preform daily EDI Validations and resolve any errors that arise.

• Monitor EDI System  Work closely with EDI and Sales Business Analysts, local IT Teams as well as sales teams in various regions of the world.

• Participate in testing when needed.

• Provide post-implementation support.

• Mobile bill,Provident fund
• Lunch Facilities: Full Subsidize
• Salary Review: Yearly
• Festival Bonus: 2

• Weekend: 03 days in a week

• Working Days: 4 days in a week

• Office Hours:

  • 7pm to 7am working at office including one hour dinner break

  • Flexible to support depending on the business needs and requirements.

• Service Benefit;

• Earn Leave Encashment;

• Leave Facilities:

  • Casual Leave;

  • Medical Leave;

  • Earn Leave;

  • Compassionate Leave;

  • Wedding Leave;

  • Paternity Leave;

  • Maternity Leave for Female;

  • Pilgrimage Leave

• Other facilities will be provided as per company policy etc.