Job Description
Title: Air Ticket Reservation Officer : SkyFlyer.org
Company Name: SkyFlyer Tours And Travels
Vacancy: 15
Location: Anywhere in Bangladesh
Salary: Tk. 12000 - 20000 (Monthly)
Published: 23 Aug 2024
Education:
∎ Higher Secondary
Requirements:
Additional Requirements:
∎ Freshers can also apply.
∎ Must be able to work alone or in a team at SkyFlyer Tours And Travels.
∎ General knowledge of English will get priority.
∎ Provide excellent customer service to passengers by assisting them with ticket purchases, changes, cancellations, and inquiries about flights, fares, schedules, and policies.
∎ Sell airline tickets to customers either in person at the ticket counter, over the phone, or online through the airline's reservation system.
∎ Manage flight reservations, including booking, confirming, and modifying reservations as per customer requests.
∎ Calculate fares, taxes, and fees accurately based on the passenger's itinerary, travel class, and any applicable discounts or promotions.
∎ Issue electronic or paper tickets to passengers after confirming their bookings and collecting payment.
∎ Process payments for ticket purchases, including cash, credit/debit cards, vouchers, and other forms of payment accepted by the airline.
∎ Provide passengers with up-to-date information about flight status, delays, cancellations, and alternative travel options in case of disruptions.
∎ Assist passengers with baggage-related inquiries, including baggage allowances, fees, restrictions, and lost or delayed baggage issues.
∎ Inform passengers about special promotions, upgrades, and additional services offered by the airline, aiming to maximize revenue opportunities.
∎ Maintain accurate records of ticket sales, reservations, transactions, and other relevant data in the airline's reservation system or database.
∎ Excellent communication and interpersonal skills.
∎ Detail-oriented and capable of handling multiple tasks simultaneously.
∎ Must have Professional Computer skills (MS Word, MS Excel, Power Point, Basic Graphics Design/Canva).
∎ Speak with clients to answer any queries regarding visa requirements.
∎ Prepare necessary documents, fill out forms, and maintain files and records.
∎ Must have a pleasant personality with excellent communication and presentation skills.
∎ Must be very keen to learn about new things.
∎ Residence close to our office location will be an advantage.
∎ Freshers can also apply.
∎ Must be able to work alone or in a team at SkyFlyer Tours And Travels.
∎ General knowledge of English will get priority.
∎ Provide excellent customer service to passengers by assisting them with ticket purchases, changes, cancellations, and inquiries about flights, fares, schedules, and policies.
∎ Sell airline tickets to customers either in person at the ticket counter, over the phone, or online through the airline's reservation system.
∎ Manage flight reservations, including booking, confirming, and modifying reservations as per customer requests.
∎ Calculate fares, taxes, and fees accurately based on the passenger's itinerary, travel class, and any applicable discounts or promotions.
∎ Issue electronic or paper tickets to passengers after confirming their bookings and collecting payment.
∎ Process payments for ticket purchases, including cash, credit/debit cards, vouchers, and other forms of payment accepted by the airline.
∎ Provide passengers with up-to-date information about flight status, delays, cancellations, and alternative travel options in case of disruptions.
∎ Assist passengers with baggage-related inquiries, including baggage allowances, fees, restrictions, and lost or delayed baggage issues.
∎ Inform passengers about special promotions, upgrades, and additional services offered by the airline, aiming to maximize revenue opportunities.
∎ Maintain accurate records of ticket sales, reservations, transactions, and other relevant data in the airline's reservation system or database.
∎ Excellent communication and interpersonal skills.
∎ Detail-oriented and capable of handling multiple tasks simultaneously.
∎ Must have Professional Computer skills (MS Word, MS Excel, Power Point, Basic Graphics Design/Canva).
∎ Speak with clients to answer any queries regarding visa requirements.
∎ Prepare necessary documents, fill out forms, and maintain files and records.
∎ Must have a pleasant personality with excellent communication and presentation skills.
∎ Must be very keen to learn about new things.
∎ Residence close to our office location will be an advantage.
Responsibilities & Context:
∎ WE HAVE IATA & ATAB Membership and Civil Aviation Authority.
∎ Office Hour: (10.00 am - 7:00 pm) 6 days.
Workplace:
∎ Work at office
Employment Status: Full Time
Job Location: Anywhere in Bangladesh
Apply Procedure:
Email your CV:
∎ Send your CV to the given email [email protected] or Email your CV from My Bdjobs account
Company Information:
∎ SkyFlyer Tours And Travels
∎ North Badda, Gulshan. Dhaka-1212.
∎ https://skyflyer.org/
Address::
∎ North Badda, Gulshan. Dhaka-1212.
∎ https://skyflyer.org/
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 22 Sep 2024
Category: Hospitality/ Travel/ Tourism
