Administrative Officer
Job Description
Title: Administrative Officer
Company Name: Clementine Data Solutions Ltd.
Vacancy: 1
Job Location: Dhaka, Dhaka (Banani)
Employment Status: Full-time, Contractual
Educational Requirements:
∎ Bachelor of Business Administration (BBA)
Experience Requirements:
∎ At least 2 year(s)
∎ The applicants should have experience in the following area(s):
Customer Service
Job Context:
∎ Possibility of becoming full time depending on performance during the probationary period
∎ About Clementine Data: Clementine Data is a data solutions company that partners with businesses to help solve business problems, enabling better, smarter, and faster decisions. Clementine Data is always looking for the right talent who is passionate about data analytics and business intelligence. We have a start-up mentality and look for candidates who would operate with a responsive and agile mindset. Diversity, inclusion, and teamwork are second nature to Clementine Data; and these values permeate our entire business structure. Clementine Data is committed to creating an environment where a wide spectrum of opinions and beliefs are actively sought, listened to, and respected. The rich and varied personal and professional backgrounds of our employees make Clementine Data a dynamic and rewarding company at which to build a career. We invite you to join us.
Job Responsibilities:
∎ Organize, coordinate, prioritize and execute multiple responsibilities in a fast-paced setting
∎ Purchase general office supplies, kitchen supplies, equipment, etc.
∎ Manage office purchases and payment requests
∎ Coordinate meetings, events, conference calls, and video conferences
∎ Answer email and phone inquiries
∎ Taking meeting minutes and typing reports
∎ Code files for proper placement.
∎ Manage all databases and records; gatekeeper of files/records; able to explain filing system to others
∎ Process and scan files to be entered into a computer in a digital database.
∎ Use scanners to convert forms, receipts, and reports into electronic format.
∎ Take and track attendance
∎ Prepare and send out courier/mail
∎ Ordering lunch as requested
∎ Manage and track petty cash
∎ Maintaining a positive, empathetic, and professional attitude toward customers at all times.
∎ Responding promptly to customer inquiries through phone
∎ Communicating with customers through Computer-based Phone system
∎ Acknowledging and resolving customer complaints and communicating issues to the right officer
∎ Knowing our products inside and out so that you can answer questions
∎ Keeping records of customer interactions, transactions, comments, and complaints.
∎ Communicating and coordinating with colleagues as needed
∎ Providing feedback on the efficiency of the customer service process.
Additional Requirements:
∎ Age at least 22 years
∎ An Ideal candidate must have;
∎ Strong oral and written communications skills
∎ Extremely organized, detailed oriented, and self-motivated
∎ Ability to get along well with others and work across departments
∎ High standards of customer service
∎ Ability to sustain in a fast-paced environment
∎ Presentable and personable
∎ Skills/Knowledge required;
∎ Basic Knowledge of MS Office - Word, Excel & PowerPoint
∎ Ability to work with printer, scanner & copier
∎ Ability to set up meeting room equipment for conference meetings
∎ Experience in working in a retail environment a plus
Compensation & Other Benefits:
∎ Weekly 2 holidays
∎ Lunch Facilities: Full Subsidize
∎ Festival Bonus: 2
Application Deadline: 28 Jul 2020
Company Information:
∎ 28 Jun 2020
∎ Clementine Data Solutions Ltd.
Category: Customer Support/Call Centre
Deadline Expired on 28th Jul 2020
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