Job Description
Title: Customer Care Rep. (Day Shift) For English & Hindi
Company Name: ASL BPO
Vacancy: 15
Age: 20 to 23 years
Location: Dhaka (Uttara Sector 9)
Salary: Tk. 16200 - 19800 (Monthly)
Experience:
∎ At least 1 year
∎ Freshers are also encouraged to apply.
Published: 2 Jan 2025
Requirements:
Additional Requirements:
∎ Age 20 to 23 years
∎ If you are not a fluent English and Hindi speaker and do not have good listening or speaking skills in English, please DO NOT APPLY. We are looking for people who are extremely good in both.
∎ If you are not a fluent English and Hindi speaker and do not have good listening or speaking skills in English, please DO NOT APPLY. We are looking for people who are extremely good in both.
Responsibilities & Context:
∎ We are looking for fluent English and Hindi-speaking candidates preferentially from English Medium backgrounds or candidates who have International call center experience to work on our project.
∎ The working shift may vary depending on the work load from client but is generally is 4-5 days a week.
∎ Must be willing to work long term (stay for 1 year or more).
∎ Work Time may vary depending on the work load from client but is generally 9-12 hours (8 AM To 5 PM or 8 PM) But it may change a bit according to the client's needs.
∎ Job responsibility will include taking inbound calls and chats from Foreign customers (From India, and Europe) and solving their queries.
∎ Must be willing to work during Eid holidays (We pay an Extra Bonus for working in Eid) and other government holidays
∎ Salary is hour based at 75 taka BDT
∎ We are looking for fluent English and Hindi-speaking candidates preferentially from English Medium backgrounds or candidates who have International call center experience to work on our project.
∎ The working shift may vary depending on the work load from client but is generally is 4-5 days a week.
∎ Must be willing to work long term (stay for 1 year or more).
∎ Work Time may vary depending on the work load from client but is generally 9-12 hours (8 AM To 5 PM or 8 PM) But it may change a bit according to the client's needs.
∎ Job responsibility will include taking inbound calls and chats from Foreign customers (From India, and Europe) and solving their queries.
∎ Must be willing to work during Eid holidays (We pay an Extra Bonus for working in Eid) and other government holidays
∎ Salary is hour based at 75 taka BDT
Skills & Expertise:
Compensation & Other Benefits:
∎ 20K Salary plus 2.5K Extra Night shift allowance
The Hourly Rate is 92.5 BDT
∎ Dinner/Lunch is Provided Extra Payment for working on Holidays (Eid, Christmas, etc.) After 1 Year eligible to get 12 paid annual leaves per year.
Workplace:
∎ Work at office
Employment Status: Full Time
Job Location: Dhaka (Uttara Sector 9)
Job Highlights:
Read Before Apply: We need fluent ENGLISH AND HINDI speaking candidates preferentially from English medium background, to work in inbound customer care project for a foreign company.
Company Information:
∎ ASL BPO
∎ 6th Floor, House 6, Road 3/F, Sector 9, Uttara, Dhaka
∎ ASL is a startup BPO firm that provides Virtual Assistance and Data Entry services to Foreign Clients
Address::
∎ 6th Floor, House 6, Road 3/F, Sector 9, Uttara, Dhaka
∎ ASL is a startup BPO firm that provides Virtual Assistance and Data Entry services to Foreign Clients
Application Deadline: 1 Feb 2025
Category: Customer Support/Call Centre
