A2P SMS Aggregator - Technical & Operations Expert( Sr. System Engineer)

Job Description

Title: A2P SMS Aggregator - Technical & Operations Expert( Sr. System Engineer)

Company Name: Goni Group

Vacancy: 3

Age: At least 28 years

Job Location: Dhaka

Salary: --

Experience:

• 5 to 6 years

• Bachelor of Science (BSc) in Electronics and Telecommunication Engineering
• Bachelor of Science (BSc) in Computer Science & Engineering
• Bachelor of Science (BSc) in Electrical & Electronic Engineering

• 5 to 6 years

• Age At least 28 years

• Experience in the A2P SMS / Telecom / Messaging industry.
• Strong knowledge of SMPP, SS7, HTTP APIs and Routing systems.
• Solid knowledge of Linux Server (Ubuntu/CentOS), MySQL and Networking.
• Practical understanding of BTRC regulations & operator compliance.
• Experience in dealing with Telco operators (GP, Robi, Banglalink, Teletalk).
• Strong analytical, troubleshooting, and problem-solving abilities.
• Excellent documentation and reporting skills.
• CCNA / Networking Certification Experience with SMS platforms like: Kannel, Jasmin, Twilio, Infobip, or similar.
• Cloud experience (AWS, Google Cloud, Azure, DigitalOcean), Experience in large-volume messaging systems

• Configure, manage, and operate the A2P SMS gateway (SMPP / HTTP / API-based systems).

• Monitor message traffic, delivery rate (DLR), latency, and throughput performance.

• Ensure stable, high-speed, and error-free message transmission.

• Optimize routing for best quality based on operator and traffic type (OTP, Transactional, Promotional).

• Ensure full compliance with BTRC regulations and operator policies (Grameenphone, Robi, Banglalink, Teletalk).

• Monitor and prevent grey routes, illegal traffic, and spam content.

• Maintain a record of approved content, sender ID, and templates.

• Maintain operational and technical communication with mobile network operators.

• Manage interconnection issues, routing failover, and link stability.

• Work with vendors and technology partners for upgrades and troubleshooting.

• Provide API and SMPP integration support to corporate/enterprise clients.

• Troubleshoot delivery issues, DLR mismatch, and performance problems.

• Provide Level-2/Level-3 technical support to key clients.

• Manage and monitor Linux-based VPS / Dedicated Servers / Cloud platforms.

• Handle database systems (MySQL/PostgreSQL) and server optimization.

• Ensure data security, backup, uptime, firewall, and DDoS protection.

• Conduct regular system health checks and maintenance.

• Provide data support to the Accounts & Finance team for client billing.

• Log in to cPanel, Plesk, or DirectAdmin.

• Install an SSL certificate to ensure HTTPS security.

• Upload the website files using File Manager or FTP.

• Set up and configure the MySQL database.

• Install WordPress, Laravel, or a custom-built website

• Recommend and implement system upgrades, new features, and automation.

• Salary Review: Yearly
• Lunch Facilities: Full Subsidize
• Festival Bonus: 2