A Grade Pharmacist - Customer Care Department

Job Description

Title: A Grade Pharmacist - Customer Care Department

Company Name: Arogga Limited

Vacancy: 10

Age: 23 to 28 years

Job Location: Dhaka (Mirpur 10)

Salary: Negotiable

Experience:

  • 1 to 2 years
  • The applicants should have experience in the following area(s): Target Achievement,telesales
  • The applicants should have experience in the following business area(s): BPO/ Data Entry Firm,Call Center,Business-to-Business (B2B) Software and Services Startup


Published: 2025-08-06

Application Deadline: 2025-08-31

Education:
    • Bachelor of Pharmacy (B.Pharm)
    • Master of Pharmacy (M.Pharm)


Requirements:
  • 1 to 2 years
  • The applicants should have experience in the following area(s): Target Achievement,telesales
  • The applicants should have experience in the following business area(s): BPO/ Data Entry Firm,Call Center,Business-to-Business (B2B) Software and Services Startup


Skills Required: Customer Service,Customer Support through Phone,Effective communication skills,Prescription Reading Skill,Problem Solving Ability,Sales target, Customer Service,Telecommunication Service

Additional Requirements:
  • Age 23 to 28 years
  1. Previous experience in telesales or a related field.
  2. Proficient in basic computer skills and CRM software.
  3. Ability to work independently and as part of a team


Responsibilities & Context:

We are seeking talented A Grade Pharmacists to join our dynamic Customer Care Department.

  • Provide customer support via phone calls and respond to queries across all social media platforms.

  • Understand customer issues and deliver effective, timely resolutions.

  • Build and maintain strong relationships with customers through professional communication and consistent follow-ups.\

  • Offer accurate information about Arogga’s products and services to potential and existing customers.

  • Read and interpret a doctor’s handwriting to understand prescriptions accurately.

  • Possess a solid understanding of the generics and brand names of medicines.

  • Demonstrate teamwork skills and contribute to a positive, collaborative environment.



Job Other Benifits:
  • Performance bonus
  • Festival Bonus: 2


Employment Status: Part Time

Job Work Place: Work at office

Company Information:

Gender: Male and Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: Customer Service/Call Centre

Interested By University

University Percentage (%)
University of Asia Pacific 10.80%
North South University 7.67%
State University of Bangladesh 6.82%
Jagannath University 4.26%
Atish Dipankar University of Science and Technology 3.41%
3.41%
University of Development Alternative 2.84%
East West University 2.84%
BRAC University 2.56%
National University 2.27%

Interested By Age Range

Age Range Percentage (%)
20-30 84.09%
31-35 9.38%
36-40 2.56%
40+ 0.85%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 38.29%
20K-30K 49.43%
30K-40K 10.00%
40K-50K 1.14%
50K+ 1.14%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 40.91%
0.1 - 1 years 13.92%
1.1 - 3 years 25.85%
3.1 - 5 years 9.66%
5+ years 9.66%

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