Visa Processing Officer - Reservation & Customer Service

Job Description

Title: Visa Processing Officer - Reservation & Customer Service

Company Name: Neuron Educare

Vacancy: 2

Job Location: Dhaka (Banani)

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline

Experience Requirements:
∎ At least 1 year(s)

Job Context:
∎ Neuron Tours & Travels Care is one of the fastest growing agents of all airlines operating from Bangladesh and International. We have instant Holiday package reservation and ticketing system to provide better & emergency service to you at any time.
∎ We are looking for a Female/Male Reservation Executive for ticketing at our Dhaka office.
∎ Candidates are expected to be goal-oriented, confident, quick learner, and very good in English speaking and writing. We are looking for energetic, hard-working, smart, punctual, honest, and self-motivated individuals to fulfill the following post.

Job Responsibilities:
∎ • Air Ticketing and Visa processing.
∎ • Using GDS (Galileo, Sabre & Amadeus).
∎ • Customer Service, Processes cancellations and modifications of reservations.
∎ • Provide necessary support to Visit Visa & Package tour Processing Sector.
∎ • Dealing with customer complaints and requests effectively and courteously, providing or seeking solutions as quickly as possible.
∎ • Sorting out issues that may increase bookings or reservations.
∎ • Increasing selling by informing customers of additional services or special packages, such as Umrah package, tour packages, or upgraded seats/accommodations.
∎ • Manage Daily Official works.
∎ • Making invoices & maintain ticketing and visa-related accounts.
∎ • Manage corporate clients through emails and other ways of communication.
∎ • Must remain updated on Airlines / Travel notices and circulars and update the reservation team, sales team, and others accordingly.
∎ • Must have knowledge of Airlines terms and conditions and ADM/ ACM policies.
∎ • Have experience in group ticket arrangement and act as a tour guide if needed.
∎ • Must be able to meet monthly sales targets.
∎ • The candidate must be self-motivated & willing to work under pressure. Must be smart, proactive, and hardworking.
∎ • Should follow the office timing, rules, and other terms as per company policy.
∎ • Any duties assigned by the Management
∎ • Assist applicants with documentation before applying for visa.
∎ • Counsel applicants regarding visa application.
∎ • Process visa file before applying for Visa.

Additional Requirements:
∎ Age 20 to 40 years
∎ Both males and females are allowed to apply

Salary: Negotiable

Compensation & Other Benefits:
∎ Mobile bill
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 30 Jan 2023

Company Information:
∎ 1 Jan 2023
∎ Neuron Educare
∎ Address : House-22(1st floor), Road-19/A, Block-E Banani, Dhaka-1213
∎ Web : www.neuroneducare.co.uk
∎ Business : We are a well-reputed education consultancy services provider based in the heart of Dhaka. The organization head office based in London and we have got wide spread branch offices globally. We are serving our business on this field since last seven years. We are expanding and serving our business globally. We are directly working with local community people along with local authority enterprises as well as we are expanding our network in various regions.

We are passionate about the quality of service we provide and our every single staff echoes our ethos. Our extremely rigorous recruitment and selection process guarantees we only employ the very best. Every applicant who wishes to join us must have a wealth of experience and undergo a series of checks including proof of identity; written references and a complete employment history. We are currently looking for an experienced and self motivated Education Counsellor Officer to motivate and engage to the students for their desire courses and Universities with our internal services as we have started our extended services. The new recruitment will join to our engagement department for recruitment of students.

Category: Hospitality/ Travel/ Tourism

: We are looking for a Female/Male Reservation Executive for ticketing at our Dhaka office:? Candidates are expected to be goal-oriented, confident, quick learner, and very good in English speaking and writing. We are looking for energetic, hard-working, smart, punctual, honest, and self-motivated individuals to fulfill the following post.Please mail your CV to the following mail ID