Foreign Delegate & Call Center Executive

Job Description

Title: Foreign Delegate & Call Center Executive

Company Name: Stech Group

Vacancy: --

Age: 20 to 35 years

Job Location: Dhaka

Salary: Tk. 18000 - 20000 (Monthly)

Experience:

• 1 to 3 years
• The applicants should have experience in the following business area(s): Embassies/Foreign Consulate, Group of Companies, Call Center, Tour Operator
• Freshers are also encouraged to apply.

• Bachelor of Social Science (BSS)
• Bachelor/Honors

• 1 to 3 years
• The applicants should have experience in the following business area(s): Embassies/Foreign Consulate, Group of Companies, Call Center, Tour Operator
• Freshers are also encouraged to apply.

• Age 20 to 35 years
• Only Male

Excellent verbal and written communication skills in English.

Strong interpersonal and negotiation skills.

Proficiency in Microsoft Office (Word, Excel, PowerPoint).

Experience with Zoom, Microsoft Teams, Google Meet, and other online meeting platforms.

Ability to work under pressure and manage multiple tasks efficiently.

Professional appearance and positive attitude.

Willingness to travel when required.

• Coordinate and maintain regular communication with foreign delegates, employers, recruitment agencies, and international partners.

• Plan and manage visit schedules, airport reception, hotel reservations, transportation, and hospitality arrangements for foreign delegates.

• Organize online and physical interviews between foreign employers and shortlisted candidates.

• Handle inbound and outbound calls professionally and provide accurate information to clients and candidates.

• Prepare meeting agendas, minutes, presentations, and briefing documents.

• Coordinate with internal departments (HR, Administration, Operations, Marketing, and Customer Service) to ensure smooth execution of delegate visits.

• Assist in visa documentation, invitation letters, and travel-related formalities for foreign delegates when required.

• Maintain accurate records of delegate communications, visit reports, candidate information, and travel documentation.

• Handle complaints, queries, and special requests from delegates professionally and promptly.

• Build and maintain strong professional relationships with overseas clients and stakeholders.

• Perform any other duties assigned by management.