Unit Head, Payments and Transactions Operations

Job Description

Title: Unit Head, Payments and Transactions Operations

Company Name: BRAC Bank Limited

Vacancy: Not specific

Job Location: Anywhere in Bangladesh

Employment Status: Full-time

Educational Requirements:
∎ Bachelor's/ Master's from a reputed university with satisfactory academic track record.

Experience Requirements:
∎ At least 10 year(s)

Job Context:
∎ BRAC Bank is a value-based organization and one of the most sustainable banks in Bangladesh. Established with a view to financial inclusion, BRAC Bank is the pioneer of SME Banking in Bangladesh, delivering a full array of banking services to individuals and business entities. Its strong financials, along with the best credit rating from the top global and local rating agencies and numerous recognitions, speak of the bank`s aspiration towards becoming the best bank in the country.
∎ BRAC Bank is currently looking for an ambitious, intelligent, goal-oriented, enthusiastic individual for the following position in its Operations Division:

Job Responsibilities:
∎ Maintain active relationship with regulators and stakeholders (Retail, Corporate, SME, Treasury, RMD, Internal Control & Compliance, and other Operations units, Bangladesh Bank, NGO Bureau, other scheduled banks, auditors, National Board of Revenue (NBR) etc.).
∎ Deal local and foreign vendors/ clients on daily basis to ensure smooth completion of projects.
∎ Prepare RFP and gather requirement for any system related changes.
∎ Lead to deal cases as per foreign exchange regulations and internal process-policies, also share and update team about the changes/updates.
∎ Coordination with sensitive stakeholders within the organization (AML, Treasury, Internal Audit) to achieve compliance and error free performance.
∎ Strong knowledge on Tax/Vat on Inward, Outward and any local fund payment.
∎ Strong knowledge on Fintech and digital banking, its changes and future.
∎ Monitor and ensure timely responses to Bangladesh Bank, government institutions and other regulators.
∎ Guide and motivate the team to ensure effective service delivery relating to Outward, Airlines & Shipping Remittance.
∎ Ensure all regulatory permissions are obtained from relevant regulators.
∎ Ensure team to documentation checking related to Outward Remittance /Airlines Surplus Remittance as per regulations.
∎ Ensure proper handling and correspondence with Bangladesh Bank for post-facto & pre-facto approval related activities and all queries.
∎ Assist team to develop individual skills (Compliance, presentation) to timely deliver satisfactory performance to achieve team goal.
∎ Assist management by producing accurate KPI & MIS for monitoring, efficiency and strategic decision making as well as by timely accomplishing any given assignments.
∎ Build awareness and make contingency plans to meet sudden business calls/targets effectively.
∎ Undertake special assignments and accomplish it on time to meet departmental objectives.
∎ Guide and ensure the team staffs to know and fully comply with all approved process and policies.
∎ Initiate to identify any existing process gaps and work on process development/automation.
∎ Escalate to & cascade down key risk events/exceptions and also initiate for suitable mitigation plans.
∎ Plan and initiate for appropriate training for staff development and efficiency management.
∎ Timely escalate issues and proactively initiate to resolve for ensuring customer satisfaction.
∎ Plan and initiate to rotate staffs in various desks for developing a cross-functional support team.
∎ Maintain records of mistake, appreciation & training and monitor performance accordingly.

Additional Requirements:
∎ Have expertise and strong command on commercial outward remittance and Airlines-Shipping Remittance.
∎ At least 10 years' experience in Foreign Exchange other than Trade
∎ Sufficient Project management experience with foreign & local vendors
∎ Good communication skill (both written & verbal)
∎ Proven leadership skill (Management & Motivativation).
∎ Excellent interpersonal relationship
∎ Self-propelled, proficient in customer-centricity, and capable of meeting deadlines.

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 7 Oct 2023

Company Information:
∎ 2 Oct 2023
∎ BRAC Bank Limited
∎ Business : BRAC Bank is one of the top sustainable banks in Bangladesh. Established with a view to financial inclusion, BRAC Bank is the pioneer of SME Banking in Bangladesh, delivering a full array of banking services to individuals and business entities. Its strong financials, along with the best credit rating from the top global and local rating agencies and numerous recognitions, speak of the bank`s aspiration towards becoming the best bank in the country.

Category: Bank/Non-Bank Fin. Institution

: BRAC Bank is a values-driven organization and believes in protecting all its stakeholders, including the employees and the community we work with, from all forms of harassment, abuse, neglect, exploitation, and discrimination. As an equal opportunity employer, BRAC Bank encourages applications from any gender-diverse individuals and people with disability. We consider personal persuasion as disqualification of candidature.