Training Manager
Job Description
Title: Training Manager
Company Name: Royal Tulip Sea Pearl Beach Resort & Spa
Vacancy: 01
Job Location: Cox's Bazar
Employment Status: Full-time
Educational Requirements:
∎ Master of Business Administration (MBA) in Human Resource Management
Experience Requirements:
∎ 3 to 5 year(s)
∎ The applicants should have experience in the following business area(s):
Hotel
Job Responsibilities:
∎ Compilation and updating of the requisite technical training manuals and tools per field, in collaboration with in-house specialists and the Regional Training Manager.
∎ Updating of personal training history files of all employees in co-ordination with the Human Resources Manager.
∎ Is familiar with Training Guidelines and Human Resources Policy issued by the Corp. Head Office and ensures that they are applied accordingly.
∎ Helps in co-ordinating and supports yearly performance evaluations for supervisory staff together with the Personnel Manager.
∎ Orders and organises distribution of Training Certificates.
∎ Ongoing information of arising problems or conflicts within the departments on a confidential basis.
∎ Evaluates customer needs from feed back of the guest questionnaires and compiles relevant measures for correction or improvement.
∎ Compiles course/training requirements.
∎ Compiles and establishes course/training control instruments.
∎ Compiles hotel inspection reports, on the job observance.
∎ Ensures proper course material and up-dated job descriptions for in-house departmental Trainers are available for all departments. Continuously adapts them with relevant supervisors to their operational requirements.
∎ Counseling of supervisors/employees in training matters (How to Train, etc.).
∎ Establishes monthly reports according to Hotel's/regional office requirements.
∎ Maintains a monthly overview of course breakdown and attendance.
∎ Co-ordinates up-dating of personal files of employees together with the Personnel Manager.
∎ Keeps the library up-dated and cares that the Hotel always disposes of proper and good quality copies. Controls the inventory on a regular basis.
∎ Prepares his/her financial needs for the financial budget on a yearly basis and discusses it with his/her supervisor.
∎ Training of in-house departmental Technical Trainers, selecting of those to cover every required field (How to Train).
∎ Conducts, co-ordinates and supervises all kinds of internal technical training and courses of the Department Heads and supervisors.
∎ Ensures that departmental training schedules are established every six months in advance.
∎ Co-ordinates training activities with regional or corporate Training departments.
∎ Conducts General Training topics and ensures that all new employees are taken care of within the Work Supporter System (always in co-ordination with the Personnel Manager).
∎ Ensures the general orientation during the introduction of new employees.
∎ Provides personal and technical support for the Royal Tulip
∎ Provides support and supervises the activities of the departmental Godfathers and checks regularly the proper introduction of new employees.
∎ Informs Human Resources Manager and supervisor regarding important events and news from within the hotel operation to avoid misunderstandings and rumors/gossip.
∎ Is familiar with all related company documentation and especially with the relevant Operational Manual for his/her field of responsibility.
∎ Activities shall be guided by the principles shown within the General Training Guidelines.
∎ Takes personal care of a regular exchange of technical know how with his/her colleagues from the corporate office.
Additional Requirements:
∎ Both males and females are allowed to apply
∎ Previous experience within resort / tourism sector in the field.
∎ Well versed in leadership and management skills.
∎ Smart in inter-personal and communication skills.
∎ Exceptional planning skills essential and managing people.
∎ Experience of multi cultural environments necessary.
∎ Strong in people management, development and striving to achieve results.
∎ Able to foster a cooperative working climate, maximizing colleague motivation and productivity.
∎ Must be able to deal effectively with junior and senior managers.
Salary: Negotiable
Compensation & Other Benefits:
∎ As per company policy
Application Deadline: May 10, 2019
Company Information:
∎ Royal Tulip Sea Pearl Beach Resort & Spa
∎ Address : UTC (14th floor), 8, Panthapath, Dhaka-1215.
∎ Web : www.seapearlcoxsbazar.com
∎ Business : Royal Tulip Sea Pearl Beach Resort & Spa is a First International Branded 5 Star Beach Resort in Cox`s Bazar, Bangladesh, featuring 493 rooms & suites, 09 Food & Beverage out lets, 10000 sft meeting & event space.
Category: Hospitality/ Travel/ Tourism
Read Before Apply: We are looking for a Training Manager with at least 2 years in the same position in a 4-5 star hotel or resort. Attention to details and great communication and leadership skills are keys for the successful candidate
Deadline Expired on 10th May 2019
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