Front Office Bell Boy

Job Description

Title: Front Office Bell Boy

Company Name: Royal Tulip Sea Pearl Beach Resort & Spa

Vacancy: Not specific

Job Location: Cox's Bazar

Employment Status: Full-time

Educational Requirements:
∎ HSC
∎ Applicants with appropriate qualifications, prior experience in 5 star properties.
∎ Skills Required: guest handling, Multitasking, Time Management, Well groomed

Experience Requirements:
∎ 1 to 2 year(s)
∎ The applicants should have experience in the following business area(s): Hotel, Resort

Job Responsibilities:
∎ Greets and escorts guests upon arrival and during check-out process
∎ • Assists all arriving and departing guests.
∎ • Ensure a smooth flow of traffic in front of the hotel.
∎ • Unload and load luggage from vehicles when required. Check taxis and guest vehicles for any luggage left behind.
∎ • Welcomes guest and assists with baggage to the front desk
∎ • Escorts guests to their room; places baggage in the room
∎ • Inspects guest room for order and adequate supplies and describes amenities to guest
∎ • Leaves guest with room key and welcome card
∎ • Assists guests with their luggage throughout their stay
∎ • Stores luggage and issues claim checks as requested
∎ • Facilitate prompt customer check-out by assisting with guest luggage from room when requested.
∎ • Arranges taxis for guests when required.
∎ • Always have an umbrella accessible to assist guests to and from the entrance and their vehicle when required.
∎ • Promotes the hotel by inviting guests to come again.
∎ • Assists guests throughout their stay
∎ • Provide courteous and prompt service to guest requests and enquiries.
∎ • Keep up to date with any changes to facilities within the hotel
∎ • Provide guests with a vast knowledge of city attractions and activities.
∎ • Promotes the hotel and area services and attractions
∎ • Responds to customer inquiries for information
∎ • Arranges for local ground transportation
∎ • Delivers phone messages, mail or packages, faxes, flowers, etc. to guest rooms
∎ • Collects and returns outgoing laundry and dry cleaning
∎ • Pages customers in lobby or other areas of hotel as needed

Additional Requirements:
∎ Age at most 30 years
∎ Only males are allowed to apply
∎ • Attends work on time and as scheduled.
∎ • Follows hotel grooming, hygiene and dress standards.
∎ • Minimize safety hazards by following all safety rules and procedures.
∎ • Keeps immediate manager promptly and fully informed of all problems or unusual matters of significance.
∎ • Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position.
∎ • Maintains a favorable working relationship with all other company employees to foster and promote co-operative and harmonious working climate.
∎ • At all-time projects a favorable image of the hotel to the public.

Salary: Negotiable

Compensation & Other Benefits:
∎ Insurance
∎ Lunch Facilities: Full Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Free Accommodation and Food

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 18 Nov 2023

Company Information:
∎ 19 Oct 2023
∎ Royal Tulip Sea Pearl Beach Resort & Spa
∎ Address : Advance Noorani Tower, Level-13, 01 Mohakhali CA, Bir Uttam A K Khandakar Sarak, Dhaka-1212.
∎ Business : Sea Pearl Beach Resort & Spa is a First International Branded 5 Star Beach Resort in Cox`s Bazar, Bangladesh, featuring 493 rooms & suites, 09 Food & Beverage out lets, 10000 sft meeting & event space.

Category: Other Special Skilled Jobs

: Candidates who meet the job requirements are advised to apply.Only short listed candidates will be invited for interview.

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