Tour Manager (Inbound & Outbound )

Job Description

Title: Tour Manager (Inbound & Outbound )

Company Name: HAOR-AIR TRAVELS LIMITED.

Vacancy: 3

Age: 32 to 50 years

Job Location: Dhaka (Uttara Model Town)

Salary: Tk. 50000 - 70000 (Monthly)

Experience:

• 3 to 7 years
• The applicants should have experience in the following business area(s): Travel Agent, Tour Operator, Travel Startup

• Bachelor/Honors
• Jahangirnagar University,University of Dhaka,BRAC University,North South University,East West University students will get preference

Tourism Related Course

• 3 to 7 years
• The applicants should have experience in the following business area(s): Travel Agent, Tour Operator, Travel Startup

• Age 32 to 50 years

• Industry Experience: Minimum of 3-5 years of experience in the travel and tourism industry, with a focus on managing both inbound and outbound tours.
• Proven track record of developing and executing successful tour itineraries.
• Experience in handling international travel logistics, including bookings, transportation, accommodations, and activities.
• Client Management: Demonstrated ability to manage client relationships effectively, ensuring high levels of customer satisfaction.
• Experience in addressing and resolving issues and emergencies that arise during tours.
• Sales and Marketing: Experience in promoting and selling tour packages to potential clients. Proficiency in developing marketing strategies to attract and retain clients.

• Develop Tour Itineraries: Tailor tour itineraries and schedules to meet the specific interests and preferences of each group.
• Book Travel Arrangements: Handle the booking of transportation, accommodations, meals, and activities to ensure a smooth and enjoyable tour experience.
• Local Coordination: Coordinate with local guides, service providers, and attractions to provide a seamless experience. Client Communication and Preparation·
• Pre-Tour Communication: Communicate with clients before their arrival to confirm details and preferences.
• Pre-Tour Information: Provide clients with essential pre-tour information, including packing lists, cultural guidelines, and any other necessary preparations.
• Itinerary Execution: Ensure the timely and smooth execution of the tour itinerary.
• On-the-Ground Logistics: Manage on-the-ground logistics such as transportation and accommodation check-ins.
• Issue Resolution: Address any issues or emergencies that arise during the tour promptly and efficiently.
• Client Feedback: Collect feedback from clients at the end of the tour to identify areas for improvement and enhance future tours.
• Research and Design: Research and design international tour packages that cater to a diverse range of interests and preferences.
• Marketing and Sales: Promote tours to potential clients through effective marketing and sales efforts. Client Preparation for International Tours·
• Booking Management: Handle bookings, payments, and confirmations for international tours.
• Pre-Departure Briefings: Provide pre-departure briefings, covering visa requirements, health precautions, cultural etiquette, and other necessary information. Logistics and Coordination for International Tours·
• International Arrangements: Arrange and confirm international transportation, accommodations, and activities.
• Partner Collaboration: Collaborate with international partners and service providers to ensure seamless tour operations. Emergency Handling and Support·
• Emergency Management: Handle emergencies and unexpected issues, such as lost passports or medical emergencies, effectively.
• Authority Coordination: Coordinate with local authorities and embassies when necessary to ensure client safety and compliance with local regulations.
• Client Relationships: Maintain strong relationships with clients to encourage repeat business and positive word-of-mouth referrals. 

• T/A,Mobile bill,Tour allowance,Medical allowance,Performance bonus
• Salary Review: Yearly
• Festival Bonus: 2