Tele Counselor/Call Center Agent
Job Description
Title: Tele Counselor/Call Center Agent
Company Name: Banglay IELTS & Immigration Center
Vacancy: 2
Age: 25 to 35 years
Job Location: Dhaka (Uttara Sector 4)
Salary: Negotiable
Experience:
- 1 to 3 years
- The applicants should have experience in the following business area(s): Training Institutes, Call Center, Coaching Center
Published: 2025-11-13
Application Deadline: 2025-11-30
Education:
- Bachelor/Honors
- Diploma
Call Center / Customer Service, Tele Sales
Requirements:
- 1 to 3 years
- The applicants should have experience in the following business area(s): Training Institutes, Call Center, Coaching Center
Skills Required: CRM Software,Customer Service,Google Suite,MS Office,Telemarketing
Additional Requirements:
- Age 25 to 35 years
Responsibilities & Context:
Handling inbound and outbound calls, following up on inquiries and databases.
Performing counseling for interested candidates by making outbound calls.
Scheduling meetings with counselors (Virtual or Personal).
Understand student requirements and guide the student to the right program fitting his/her requirement.
Converting inquiries into admissions.
Proficient in English communication and interpersonal skills
Research and record-keeping skills
Verbal communication, outstanding negotiation skills to resolve issues of students.
Job Other Benifits:
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
Interested By University
| University | Percentage (%) |
|---|---|
| National University | 8.99% |
| Uttara University | 3.27% |
| Tejgaon college | 1.91% |
| Northern University Bangladesh | 1.63% |
| American International University Bangladesh (AIUB) | 1.63% |
| University of Dhaka | 1.63% |
| Govt. Titumir College | 1.36% |
| Sonargaon University | 1.09% |
| Daffodil International University (DIU) | 1.09% |
| North South University | 1.09% |
Interested By Age Range
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 86.92% |
| 31-35 | 9.81% |
| 36-40 | 2.18% |
| 40+ | 0.27% |
Interested By Salary Range
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 61.58% |
| 20K-30K | 34.06% |
| 30K-40K | 2.72% |
| 40K-50K | 1.36% |
| 50K+ | 0.27% |
Interested By Experience Range
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 4.09% |
| 0.1 - 1 years | 22.89% |
| 1.1 - 3 years | 42.78% |
| 3.1 - 5 years | 19.35% |
| 5+ years | 10.90% |
