Technical Support Supervisor (Night Shift)
Job Description
Title: Technical Support Supervisor (Night Shift)
Company Name: ChefOnline
Vacancy: 2
Age: 26 to 40 years
Job Location: Dhaka (GULSHAN 1)
Salary: Negotiable
Experience:
- 5 to 7 years
- The applicants should have experience in the following business area(s): Software Company, E-commerce
Published: 2025-09-17
Application Deadline: 2025-10-17
Education:
- Bachelor of Science (BSc) in Computer Science & Engineering
Requirements:
- 5 to 7 years
- The applicants should have experience in the following business area(s): Software Company, E-commerce
Skills Required: Cyber Security,HTML & CSS,MySQL database
Additional Requirements:
- Age 26 to 40 years
- Only Male
Excellent English (IELTS 7.0+ equivalent).
Experience with remote PC tools (e.g., AnyDesk).
Basic programming knowledge (HTML, CSS, MySQL preferred).
Google IT Help Desk certification is a plus.
Responsibilities & Context:
ChefOnline is a UK-based National Online Food Ordering Platform, officially recognised as a Google Partner Digital Marketing Agency and a Meta Business Partner under Agency Speciality, supporting restaurants and takeaways across the UK.
Role Overview
We are looking for a Technical Support Supervisor (Night Shift) to lead our customer support team and provide enterprise-level technical support. This role requires leadership, problem-solving, and excellent communication skills to ensure smooth operations and high customer satisfaction.
Key Responsibilities
• Supervise and motivate the night-shift support team.
• Troubleshoot technical issues and provide timely solutions.
• Handle customer enquiries and complaints with professionalism.
• Train customers on ChefOnline products and services.
• Monitor team performance against KPIs and provide feedback.
📩 Apply now and be part of ChefOnline’s growing tech-driven support
Job Other Benifits:
- Salary Review: Yearly
- Festival Bonus: 2
Benefits
• 4-night rota shifts, 3 days off per week.
• Competitive salary + annual review.
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Only Male can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: IT & Telecommunication
Interested By University
| University | Percentage (%) |
|---|---|
| Daffodil International University (DIU) | 5.20% |
| American International University Bangladesh (AIUB) | 4.62% |
| Dhaka International University | 3.47% |
| Jahangirnagar University | 2.89% |
| North South University | 2.89% |
| National University | 2.89% |
| Northern University Bangladesh | 2.89% |
| Uttara University | 2.31% |
| East West University | 2.31% |
| University of South Asia | 2.31% |
Interested By Age Range
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 49.13% |
| 31-35 | 24.28% |
| 36-40 | 11.56% |
| 40+ | 15.03% |
Interested By Salary Range
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 8.63% |
| 20K-30K | 18.71% |
| 30K-40K | 24.46% |
| 40K-50K | 13.67% |
| 50K+ | 34.53% |
Interested By Experience Range
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 6.94% |
| 0.1 - 1 years | 7.51% |
| 1.1 - 3 years | 15.03% |
| 3.1 - 5 years | 13.29% |
| 5+ years | 57.23% |
