Technical Support Specialist
Job Description
Title: Technical Support Specialist
Company Name: Azolve Technologies Bangladesh Ltd.
Vacancy: 2
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Bachelor of Computer Application (BCA)
Experience Requirements:
∎ At least 2 year(s)
∎ The applicants should have experience in the following area(s):
C Programming, HTML, JavaScript, SQL Server
∎ The applicants should have experience in the following business area(s):
Software Company
Job Context:
∎ Job ID: 20002
∎ Provide technical solutions to customers and partners` enquiries, collaborating with the support team to find the best solution
∎ Keep track of your tasks through the support desk software, describing the time spend and solution taken
∎ Attend pre-sales conference calls where clarification of the technical scope is required
∎ Design, implement and test 3rd party system integrations
∎ Deliver bespoke extensions to meet customers` requirements
∎ Provide 2nd line technical support both externally to customers and internally to employees within the group
∎ Write technical documentation for both internal and external use
Job Responsibilities:
∎ Excellent English is a must! Both spoken and written
∎ Hands-on experience of developing applications using Microsoft C# and developing database solutions using Microsoft SQL Server or similar technologies
∎ Good knowledge of .NET, HTML and/or Javascript
∎ Write efficient, elegant code as per requirement
∎ Debug and optimise existing codes & follow strict coding standards
∎ Previous experience in a Technical Consultancy or Project Management role is an advantage
∎ Ability to follow documented processes
∎ Strong team player, proactive with a lot of interest in taking on new challenges
∎ Must be able to work under pressure, respecting deadlines
∎ Good at work individually or as part of a team depending on the type and scope of the project
∎ Team oriented, and ability to work in a multicultural environment
∎ Good aptitude understanding people's problems
∎ Great discipline, manners and work ethics
Salary:
∎ Negotiable
∎ Competitive salary & flexible holiday schemeA friendly, fun and international group of peopleFlexible working environment (blended home and office)
Application Deadline: 16 Oct 2020
Company Information:
∎ 3 Oct 2020
∎ Azolve Technologies Bangladesh Ltd.
∎ Address : 12 Kawran Bazar, BDBL Bhaban (4th floor)
∎ Web : www.azolve.com
∎ Business : Azolve is home to GoMembership, one of the fastest growing membership and event solutions in the UK. Azolve Technologies (Bangladesh) Limited is a wholly owned subsidiary, and the team based in Dhaka are responsible for developing, delivering and supporting the GoMembership Software as a Service and other Azolve applications. For more information on GoMembership visit www.gomembership.com.
Category: IT/Telecommunication
Read Before Apply: Only online applications will be considered.
Source: bdjobs.com
Deadline Expired on 16th Oct 2020
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