Technical Support Executive/ Team Leader (Night)

Job Description

Title: Technical Support Executive/ Team Leader (Night)

Company Name: ChefOnline

Vacancy: 01

Job Location: Dhaka (Gulshan)

Employment Status: Full-time

Educational Requirements:
∎ Bachelor of Science (BSc) in Computer Science Engineering/IT
∎ O-level/A-level backgrounds will get a preference
∎ The candidate must be an excellent communicator in written and spoken English (IELTS band 7.0+)

Experience Requirements:
∎ 3 to 5 year(s)

Job Responsibilities:
∎ Provide customer support to our clients over the phone.
∎ Research, diagnose, troubleshoot, and identify solutions to resolve customer issues.
∎ Provide training to our customers regarding products and services.
∎ Collaborate with the internal team to escalate the pending issues.
∎ Performing relevant tasks assigned by the line manager.

Additional Requirements:
∎ Age 28 to 35 years
∎ Experience in HTML and CSS will be a plus.
∎ Basic knowledge of PHP and MySQL

Salary: Negotiable

Compensation & Other Benefits:
∎ Weekly 2 holidays
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ The office work is 4 nights a week
∎ Shift starts at 7:00 PM and ends at 6:00 AM

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 23 Sep 2023

Company Information:
∎ 24 Aug 2023
∎ ChefOnline
∎ Address : 21/A Navana Tower, 45 Gulshan South C/A, Circle-1
∎ Business : Founded in 2014, Le Chef Plc is a new public limited company formed as a re-registration of Le Chef Ltd T/A Chef Online on 5 February 2016 in UK.

Category: IT/Telecommunication

: Please do not apply if you do not meet the requirements

Interested By University

University Percentage (%)
Daffodil International University 7.24%
Dhaka International University 4.61%
Jahangirnagar University 3.95%
National University 3.29%
American International University-Bangladesh 3.29%
Southeast University 3.29%
World University of Bangladesh 3.29%
BRAC University 2.63%
Jagannath University 2.63%
Uttara University 2.63%

Interested By Age Range

Age Range Percentage (%)
20-30 57.89%
31-35 25.00%
36-40 5.26%
40+ 10.53%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 9.52%
20K-30K 36.73%
30K-40K 20.41%
40K-50K 14.29%
50K+ 19.05%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 10.53%
0.1 - 1 years 7.24%
1.1 - 3 years 20.39%
3.1 - 5 years 18.42%
5+ years 43.42%

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