Technical Support Engineer
Job Description
Title: Technical Support Engineer
Company Name: A Renowned Group of Companies
Vacancy: --
Age: 25 to 30 years
Job Location: Dhaka
Salary: Negotiable
Experience:
- At least 2 years
Published: 2025-11-20
Application Deadline: 2025-11-30
Education:
- Bachelor of Science (BSc) in Computer Science & Engineering
- Master of Science (MSc) in Computer Science & Engineering
- B.Sc. / M.Sc. in Computer Science & Engineering
Requirements:
- At least 2 years
Skills Required: Artificial intelligence (AI),Communication and collaboration,Data Modeling,Flaxibility and adaptability,Machine Learning Algorithms,Neural Networking,Problem solving and analytical skill,Programming languages: Python,Project Management,Research and Innovation
Additional Requirements:
- Age 25 to 30 years
Responsibilities & Context:
Provide first- and second-level technical support to internal teams for cloud applications and infrastructure.
Troubleshoot hardware, software, and network issues; escalate major incidents to relevant teams.
Monitor system performance and application availability proactively.
Assist in managing cloud infrastructure (AWS, Azure, GCP) in collaboration with DevOps and engineering teams.
Support deployment and configuration of applications, CI/CD pipelines, and automation workflows.
Maintain documentation for troubleshooting procedures, SOPs, and knowledge base articles.
Communicate effectively with stakeholders on system status, incidents, and resolutions.
Collaborate with developers, QA, and product teams to resolve technical issues quickly.
Evaluate recurring issues and recommend improvements to systems or processes.
Ensure compliance with security policies and IT best practices in support activities.
Job Other Benifits:
- Provident fund,Gratuity,Mobile bill,Profit share
- Salary Review: Yearly
- Lunch Facilities: Partially Subsidize
- Festival Bonus: 2
Professional working environment
Attractive compensation package.
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: IT & Telecommunication
