Job Description
Title: System Administrator (Operation & Maintenance of Server, Storage & Service Desk System)
Company Name: Intellier Limited (A sister concern of TEAM Group)
Vacancy: 1
Job Location: Patuakhali
Employment Status: Contractual
Educational Requirements:
∎ Bachelor in CSE/CS/IT/ICT/ETE/ EEE or equivalent. Must provide a copy of the relevant bachelor’s certificate
Experience Requirements:
∎ At least 6 year(s)
Job Responsibilities:
∎ Install and configure computer hardware, networks, operating systems, and applications (desktops and servers)
∎ Troubleshoot system and network problems and diagnose and solve hardware/software faults
∎ Provide training for knowledge transfer and capacity building of client staff and end users
∎ Replace hardware and parts as required
∎ Repair a fault or set up a system following diagrams and written instructions
∎ Software license management, User account management, and role-based access control (RBAC) in enterprise applications
∎ Manage backups of all systems ensuring that they run successfully and manage rotation of backups off-site for safe storage
∎ Update systems and servers regularly with approved software updates
∎ Responsible for capacity, storage planning, and database performance
∎ Maintain, configure, and ensure reliable operation of servers, storage, and virtual machines
∎ Provide documentation and technical specifications to IT staff for planning and implementing new or upgrades of IT infrastructure
∎ Perform or delegate regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures
∎ Responsible for capacity, storage planning, and database performance
∎ Ensure power backup, disk backup, and data recovery
∎ Record Technical description of the infrastructure service system
∎ Prepare a user manual by describing the current Infrastructure Architecture
∎ Record and classify received incident and undertake an immediate effort in order to escalate as quickly as possible to resolve following the escalation matrix
∎ Ensure that Incidents assigned to their Support Groups are resolved and that service is restored
∎ Keep users informed about their incident status at agreed intervals
∎ Verify resolution with end-users and resolve assigned Incidents
∎ Associate Incidents with other records (i.e. Incidents, Changes, Problems, Knowledge Articles, Known Errors, etc.)
∎ Escalate Major Incidents to the senior management forum Ensures reactive and proactive management of IT problems and known errors.
∎ Any other task as assigned by the appropriate authority
Additional Requirements:
∎ Age at least 25 years
∎ At least one Vendor Certification on Server or Storage (Dell/HP/Cisco/NetApp/Equivalent) Mandatory. Must provide a copy of the vendor certification
∎ A sound knowledge of server hardware, OS (Unix, Linux, Windows), management tools and diagnostics
∎ Full awareness of cyber security standards and best practice
∎ Diagramming Software packages: Smart Draw, MS Visio, etc.
∎ Advanced level skills in MS PowerPoint and MS Excel
Salary:
∎ Negotiable
∎ attractive salary, dependent on skill and experience
Compensation & Other Benefits:
∎ Mobile bill, Weekly 2 holidays
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 15 Nov 2023
Company Information:
∎ 16 Oct 2023
∎ Intellier Limited (A sister concern of TEAM Group)
∎ Address : Corporate Office: ABC Heritage (2nd, 4th & 5th Floor), Plot # 2 & 4, Jashimuddin Avenue, Sector # 3, Uttara C/A, Dhaka-1230.
Category: IT/Telecommunication
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