Support Executive (ISP Call Center)
Job Description
Title: Support Executive (ISP Call Center)
Company Name: Elite Computer & Technology
Vacancy: 3
Age: At least 18 years
Job Location: Dhaka (Khilgaon)
Salary: Negotiable
Experience:
- At least 1 years
Published: 2025-02-15
Application Deadline: 2025-02-24
Education:
Requirements:
- At least 1 years
Skills Required: Client Service,Internet Service Provider
Additional Requirements:
- Age At least 18 years
- Only Male
Responsibilities & Context:
Only those who want to build a career in an Broadband internet company should apply.
Practice speaking with a clear accent and communicating on the telephone.
Manage high call volumes, providing information and directing inquiries.
Monitor and respond to social media messages, engaging with the online community.
Schedule and confirm appointments, ensuring operational efficiency.
Understand laser and aesthetics services, addressing client queries accurately.
Handle client registrations efficiently.
Collaborate with sales and marketing for phone promotions.
Respond promptly to voicemail and email inquiries with detailed information.
Providing remote and onsite technical supports to the clients inside or outside Office.
Create Daily, weekly reports and presentations to effectively communicate current
Logging in, following up, and updating customer complaints, system faults, and other incidents in the trouble ticketing system.
Mentality as 24X7 for emergency situations.
Job Other Benifits:
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Only Male can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: IT & Telecommunication
Interested By University
| University | Percentage (%) |
|---|---|
| National University | 12.50% |
| Southeast University | 12.50% |
| Rajshahi College, Rajshahi | 6.25% |
| International Islamic University Chittagong | 6.25% |
| University of Dhaka (affiliated 7 College) | 6.25% |
| Presidency University | 6.25% |
| Gono Bishwabidyalay. Savar, Dhaka | 6.25% |
| Sonargaon University | 6.25% |
| Islamic Arabic University | 6.25% |
| Bangladesh University of Business & Technology (BUBT) | 6.25% |
Interested By Age Range
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 93.75% |
| 36-40 | 6.25% |
Interested By Salary Range
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 68.75% |
| 20K-30K | 31.25% |
Interested By Experience Range
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 12.50% |
| 0.1 - 1 years | 6.25% |
| 1.1 - 3 years | 43.75% |
| 5+ years | 37.50% |
