Job Description
Title: Support Engineer
Company Name: Unified IT Ltd.
Vacancy: 10
Age: at least 18 years
Location: Dhaka
Salary: Negotiable
Experience:
∎ At most 1 year
∎ The applicants should have experience in the following business area(s):ISP
∎ Freshers are also encouraged to apply.
Published: 28 Aug 2024
Requirements:
Additional Requirements:
∎ Age at least 18 years
Responsibilities & Context:
∎ 1. Resolving escalated customer complaints via phone call or remote access without the need for team lead intervention.
∎ 2. Taking ownership of technical issues and working with the core network team to resolve more advanced issues when necessary.
∎ 3. Documenting troubleshooting and problem-resolution steps.
∎ 4. Ensuring uninterrupted service delivery.
∎ 5. Ensuring SLA timeline.
∎ 6. Monitoring of network.
∎ 7. Roster based duty
Workplace:
∎ Work at office
Employment Status: Full Time
Gender:
∎ Only Male
Job Location: Dhaka
Apply Procedure:
Email your CV:
∎ Send your CV to the given email [email protected] or Email your CV from My Bdjobs account
Company Information:
∎ Unified IT Ltd.
∎ kazi bhaban, 39 new elephant road, Dhanmondi, Dhaka
Address::
∎ kazi bhaban, 39 new elephant road, Dhanmondi, Dhaka
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 27 Sep 2024
Category: IT/Telecommunication
