Support Engineer (Equivalent Executive, IT)
Job Description
Title: Support Engineer (Equivalent Executive, IT)
Company Name: A Reputed Manufacturing Company
Vacancy: Not specific
Job Location: Khulna
Employment Status: Full-time
Educational Requirements:
∎ B.Sc in Computer Science?from a reputed university.
Experience Requirements:
∎ At least 2 year(s)
Job Responsibilities:
∎ Ensure daily employee attendance data extraction/transfer from device to the system is uploaded error free.
∎ Assist in testing new ERP developments before release within specified deadlines
∎ Prepare user manuals intended as a reference for end users, providing guidance on usability and features of ERP from functional perspective
∎ Train users on new changes/improvements made to the system
∎ Perform Desktop, Laptop, Security Camera, NVR, Attendance devices and others hardware like Printer, Networking equipment and software installations and troubleshooting.
∎ Handle complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution and performs monitoring data connectivity from corporate office to other SBUs.
∎ Monitoring and update antivirus software and removal of viruses, malware and spyware and the Routers and Switch etc.
∎ Provide helpdesk support to the users of corporate office.
∎ Accurately log incidents and ensure all relevant data is captured.
∎ Monitor, progress and resolve incident whilst ensuring employees/ corporate officials' satisfaction through proactive updates, frequent contact and escalation where necessary.
Additional Requirements:
∎ Age 22 to 30 years
∎ Minimum 02 years of relevant experience is required for this position.
Salary: Negotiable
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 21 Nov 2021
Company Information:
∎ 24 Oct 2021
∎ A Reputed Manufacturing Company
Category: IT/Telecommunication
Source: bdjobs.com
Deadline Expired on 21st Nov 2021
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