Field Force Manager
Job Description
Title: Field Force Manager
Company Name: Smart Technologies (BD) Ltd
Vacancy: --
Age: 32 to 50 years
Job Location: Anywhere in Bangladesh
Salary: Negotiable
Experience:
- 5 to 8 years
- The applicants should have experience in the following business area(s): Telecommunication, IT Enabled Service
Published: 2026-07-02
Application Deadline: 2026-07-31
Education:
- Master of Business Administration (MBA) in Marketing, Management
- Master of Science (MSc) in Telecommunication, Electrical & Electronic Engineering
Requirements:
- 5 to 8 years
- The applicants should have experience in the following business area(s): Telecommunication, IT Enabled Service
Skills Required: CRM software and Microsoft Office Suite.,Distribution Service Management,People Management
Additional Requirements:
- Age 32 to 50 years
Willingness to travel extensively across Bangladesh.
Strong organizational and planning skills.
Valid driving license will be considered an advantage.
Responsibilities & Context:
Lead, supervise, and manage the daily activities of field force personnel across assigned regions.
Plan and allocate field resources to ensure timely execution of installation, maintenance, and service operations.
Monitor field performance through KPIs and implement corrective actions where necessary.
Ensure compliance with company policies, safety regulations, and operational standards.
Coordinate with Sales, Technical, Customer Service, and Operations teams to ensure seamless service delivery.
Conduct regular field visits, inspections, and performance evaluations.
Prepare and analyze operational reports, productivity metrics, and field performance dashboards.
Resolve operational issues and customer escalations promptly and effectively.
Recruit, train, coach, and develop field team members to improve performance and productivity.
Manage attendance, leave, discipline, and overall workforce productivity.
Optimize operational costs while maintaining high service quality.
Ensure proper documentation, inventory control, and asset management within the field operations.
Drive continuous process improvement initiatives to enhance operational efficiency.
Job Other Benifits:
- Weekly 2 holidays,Provident fund,Medical allowance,Mobile bill
- Lunch Facilities: Partially Subsidize
- Festival Bonus: 2
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: IT & Telecommunication
