Support Engineer

Job Description

Title: Support Engineer

Company Name: Azolve Technologies Bangladesh Ltd.

Vacancy: 2

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Bachelor of Science (BSc), Bachelor of Computer Application (BCA), Bachelor in Engineering (BEngg)
∎ Skills Required: Business English

Experience Requirements:
∎ At least 2 year(s)
∎ The applicants should have experience in the following area(s): C Programming, HTML, JavaScript, SQL Server

Job Context:
∎ Job ID: 20002
∎ Provide technical solutions to customers and partners` enquiries, collaborating with the support team to find the best solution
∎ Keep track of your tasks through the support desk software, describing the time spend and solution taken
∎ Attend pre-sales conference calls where clarification of the technical scope is required
∎ Design, implement and test 3rd party system integrations
∎ Deliver bespoke extensions to meet customers` requirements
∎ Provide 2nd line technical support both externally to customers and internally to employees within the group
∎ Write technical documentation for both internal and external use

Job Responsibilities:
∎ Excellent English is a must! Both spoken and written
∎ Hands-on experience of developing applications using Microsoft C# and developing database solutions using Microsoft SQL Server or similar technologies
∎ Good knowledge of .NET, HTML and/or Javascript
∎ Write efficient, elegant code as per requirement
∎ Debug and optimise existing codes & follow strict coding standards
∎ Previous experience in a Technical Consultancy or Project Management role is an advantage
∎ Ability to follow documented processes
∎ Strong team player, proactive with a lot of interest in taking on new challenges
∎ Must be able to work under pressure, respecting deadlines
∎ Good at work individually or as part of a team depending on the type and scope of the project
∎ Team oriented, and ability to work in a multicultural environment
∎ Good aptitude understanding people's problems
∎ Great discipline, manners and work ethics

Salary:
∎ Negotiable
∎ Competitive salary & flexible holiday scheme A friendly, fun and international group of people Flexible working environment (blended home and office)

Application Deadline: 11 Dec 2020

Company Information:
∎ 11 Nov 2020
∎ Azolve Technologies Bangladesh Ltd.
∎ Address : 12 Kawran Bazar, BDBL Bhaban (4th floor)
∎ Web : www.azolve.com
∎ Business : Azolve, home to GoMembership (www.gomembership.com), is a fast growing Membership & Event Management cloud based software provider delivering solutions to National Governing Bodies of Sport and other membership lead organisations. Azolve has built an enviable global customer base of leading sporting organisations and is looking to scale the solution worldwide.

Azolve Technologies (Bangladesh) Limited is a wholly owned subsidiary, and the team based in Dhaka are responsible for developing, delivering and supporting the GoMembership Software as a Service and other Azolve applications. For more information on GoMembership visit www.gomembership.com.

Category: IT/Telecommunication

: Only online applications will be considered. Email applications will be ignored.