Sr.Executive/ Executive (Retail)
Job Description
Title: Sr.Executive/ Executive (Retail)
Company Name: Next Online Ltd.
Vacancy: 10
Job Location: Anywhere in Bangladesh
Employment Status: Full-time
Educational Requirements:
∎ Bachelor degree in any discipline
Experience Requirements:
∎ At least 1 year(s)
∎ The applicants should have experience in the following area(s):
ISP Sales, Marketing
∎ The applicants should have experience in the following business area(s):
ISP
∎ Freshers are also encouraged to apply.
Job Responsibilities:
∎ Built and maintain a successful relationship with customers.
∎ Maintain composure and patience in face-off difficult customer situations.
∎ Keep customers informed of progress during the issue life cycle and make follow-up calls or communications in a timely manner.
∎ Outstanding customer service skills and a dedication to the customer service experience.
∎ Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
∎ Adhering to Incident Management procedures.
∎ Ability to prepare reports, documentation and provide formal training to users.
∎ Perform the duties & responsibilities to a high professional and ethical standard and
∎ perform any other tasks assigned by the management.
Additional Requirements:
∎ Age 22 to 36 years
∎ Both males and females are allowed to apply
Salary: Negotiable
Compensation & Other Benefits:
∎ Mobile bill, Performance bonus, T/A, Tour allowance
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Application Deadline: 15 Oct 2020
Company Information:
∎ 8 Oct 2020
∎ Next Online Ltd.
∎ Address : Plot 19-20, Gulshan 2, 9th Floor, Annex Building.
∎ Web : www.nextonline.com.bd
∎ Business : ISP & IPTSP Operator in Bangladesh
Category: Marketing/Sales
Source: bdjobs.com
Deadline Expired on 15th Oct 2020
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