Sr.Executive/ Executive (Retail)

Job Description

Title: Sr.Executive/ Executive (Retail)

Company Name: Next Online Ltd.

Vacancy: 8

Job Location: Anywhere in Bangladesh

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline, Bachelor degree in any discipline

Experience Requirements:
∎ At least 1 year(s)
∎ The applicants should have experience in the following area(s): ISP Sales, Marketing
∎ The applicants should have experience in the following business area(s): ISP
∎ Freshers are also encouraged to apply.

Job Responsibilities:
∎ Built and maintain a successful relationship with customers.
∎ Maintain composure and patience in face-off difficult customer situations.
∎ Keep customers informed of progress during the issue life cycle and make follow-up calls or communications in a timely manner.
∎ Outstanding customer service skills and a dedication to the customer service experience.
∎ Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
∎ Adhering to Incident Management procedures.
∎ Ability to prepare reports, documentation and provide formal training to users.
∎ Perform the duties & responsibilities to a high professional and ethical standard and
∎ perform any other tasks assigned by the management.

Additional Requirements:
∎ Age at least 30 years
∎ Both males and females are allowed to apply

Salary: Negotiable

Compensation & Other Benefits:
∎ Mobile bill, Performance bonus
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Application Deadline: April 14, 2020

Company Information:
∎ Next Online Ltd.
∎ Address : Plot 19-20, Gulshan 2, 9th Floor, Annex Building.
∎ Web : www.nextonline.com.bd
∎ Business : ISP & IPTSP Operator in Bangladesh

Category: Marketing/Sales

Read Before Apply: ISP Experience preferableShould have ability to work hard in the field. Smart and energetic.Should have the ability to work in a pressure situation. Should be honest and loyal at the workplace.

Source: bdjobs.com

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