Sr. Restaurant Manager/ Restaurant Manager

Job Description

Title: Sr. Restaurant Manager/ Restaurant Manager

Company Name: The Peninsula Chittagong Limited

Vacancy: 5

Age: Na

Job Location: Chattogram (Chattogram Sadar)

Salary: Negotiable

Experience:

• 7 to 12 years
• The applicants should have experience in the following business area(s): Hotel

• Bachelor/Honors

• 7 to 12 years
• The applicants should have experience in the following business area(s): Hotel

1. Diploma in Hospitality will be given preference

• Oversee the dining area, supervises food and beverage service staff in accordance with operating policies that he or she may help establish.

• Create a positive team atmosphere among the team members.

• Maintain records of staff and operating costs periodically.

• Provide feedback and coaching to the team regularly.· 

• Understand building capability through Cross Training·        

• Treat all team members fairly and with respect.·

• Set high standards for appropriate team behavior during the shifts.·

• Work with food and beverage staff to ensure proper food presentation and proper food-handling procedures.· 

• Handle guest complaints in the restaurants.·  

• Schedule periodic Food and Beverage (F&B) Service staff meetings to ensure correct interpretation of policies and obtain feedback from staff members.

• Maintain budget and employee records, prepare payroll attendance of the F&B Service staff.

• Check the quality of deliveries of fresh food and baked goods.

• Meet sales representatives to order supplies such as tableware, cooking utensils, and cleaning items.

• Arrange for maintenance and repair of equipment.

• check total receipts and balance against sales, deposit receipts, and lock facility at the end of the day.

• Ensure new products are executed properly following roll-out.

• Ensure product quality and great service.

• Delegate and follow-up effectively.

• Take ownership of issues or tasks and also give detail update to the F&B manager and the General Manager.

• Seek, listen and respond to Guests’ feedback.

• Coach team on how to satisfy and exceed Guests’ expectations.

• Take accountability of problems and do not blame others.

• Effectively identify restaurant problems through reports and can ideate & execute to resolve the same.

• Have proficiency in using computer software to monitor inventory, track staff schedules and pay, and perform other record keeping tasks.

• Have proficiency in Point of Sale ( POS ) software, inventory software, IDS, Restaurant guest satisfactory tracking software etc.

• Assist in planning regular and special event Menu.

• Mobile bill,Provident fund,Profit share,Insurance,Gratuity
• Lunch Facilities: Full Subsidize
• Salary Review: Yearly
• Festival Bonus: 2