Sr. Executive/Asst. Manager, E-Commerce

Job Description

Title: Sr. Executive/Asst. Manager, E-Commerce

Company Name: TWELVE Clothing Ltd.

Vacancy: Not specific

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Bachelor of Business Administration (BBA) in Marketing

Experience Requirements:
∎ At least 5 year(s)
∎ The applicants should have experience in the following area(s): Ecommerce
∎ The applicants should have experience in the following business area(s): Retail Store

Job Responsibilities:
∎ Manage E-Commerce Operation Independently.
∎ Maintain optimal level of customer services at all times by ensuring simplicity in services
∎ Ensure compliance to all legal requirements and monitor all online platforms
∎ Monitor day-to-day activity on the site and its overall performance to achieve goals
∎ Ensure to improve online user experience, increasing website traffic and sales, and develop brand loyalty.
∎ Maintain E-commerce order generation system.
∎ Ensure product handover to the delivery department and track on time delivery.
∎ Liaison with IT department in order to maintain site and keep up to date.
∎ Maintain financial accounts by processing customer adjustments
∎ Ensure to resolve service problems by root cause analyzing of customer's complaints
∎ Generate sales leads
∎ Keep records of customer interactions, process customer accounts and file documents
∎ Monitor to ensure order placement, refunds, or product exchange
∎ Prepare any sort of site or customer related reports as required.
∎ Any other tasks given by the authority

Additional Requirements:
∎ Commercial Thinking ability
∎ Planning & Organizing skill

Salary: Negotiable

Compensation & Other Benefits:
∎ Mobile bill
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 18 Oct 2022

Company Information:
∎ 18 Sep 2022
∎ TWELVE Clothing Ltd.
∎ Address : Corporate Office: ABC Heritage (2nd, 4th & 5th Floor), Plot # 2 & 4, Jashimuddin Avenue, Sector # 3, Uttara C/A, Dhaka-1230.
∎ Web : www.teambd.com
∎ Business : We are a rapidly growing conglomerate, working in industries including RMG, Pharmaceuticals, Retail, IT & Real Estate.

Category: Marketing/Sales

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