Sr. Executive - IT

Job Description

Title: Sr. Executive - IT

Company Name: Best Tex International Limited

Vacancy: --

Age: 32 to 40 years

Job Location: Dhaka (Uttara Sector 11)

Salary: Tk. 32000 - 40000 (Monthly)

Experience:

• 7 to 10 years
• The applicants should have experience in the following business area(s): Trading or Export/Import, Garments, Indenting Firm

• Bachelor of Computer Application (BCA)

• Microsoft Certified: MCSA, CCNA Certification is highly preferred

• 7 to 10 years
• The applicants should have experience in the following business area(s): Trading or Export/Import, Garments, Indenting Firm

• Age 32 to 40 years
• Only Male

• Strong troubleshooting ability.
• Fast learner with hands-on technical skills.
• Ability to work under pressure in production environments.
• Excellent communication skills, user-support abilities, and teamwork capability.
• Experience coordinating vendors and AMC services
• Dedicated to maintaining system uptime and operational efficiency 

Job Context: Senior Executive – IT is responsible for providing comprehensive technical support across the organization by managing hardware, software, and network systems. This role requires strong hands-on expertise in troubleshooting, system administration, and network management to ensure uninterrupted day-to-day business operations.

Key Responsibilities:

• Provide hands-on support for hardware maintenance, troubleshooting, and replacement of IT equipment.
• Install, configure, maintain, and update operating systems, business applications, and licensed software.
• Manage and monitor network infrastructure, including LAN, WAN, Wi-Fi, routers, switches, and firewalls.
• Deliver prompt and effective technical assistance to internal users and resolve IT issues within defined timelines.
• Implement and maintain security measures, including antivirus systems, access controls, data protection, and backup solutions.
• Monitor system logs, network performance, and security alerts to identify and mitigate potential risks.
• Maintain proper documentation of IT assets, licenses, configurations, and standard operating procedures.
• Support IT system upgrades and technology initiatives aligned with business needs.
• Collaborate closely with all departments to understand operational requirements and provide appropriate IT solutions.
• Ensure compliance with organizational IT policies, procedures, and best practices.

• Performance bonus
• Salary Review: Yearly
• Lunch Facilities: Partially Subsidize
• Festival Bonus: 2

Others as per standard policy of the company