Sr. Call Center Executive / Call Center Executive
Job Description
Title: Sr. Call Center Executive / Call Center Executive
Company Name: A Reputed Private Commercial Bank
Vacancy: --
Age: 24 to 30 years
Job Location: Dhaka
Salary: Tk. 24000 - 27000 (Monthly)
Experience:
- 1 to 2 years
- The applicants should have experience in the following business area(s): Banks,Call Center
- Freshers are also encouraged to apply.
Published: 2025-08-06
Application Deadline: 2025-08-15
Education:
- Bachelor/Honors
Requirements:
- 1 to 2 years
- The applicants should have experience in the following business area(s): Banks,Call Center
- Freshers are also encouraged to apply.
Skills Required: Analytical Skill,Computer skill,Teamplayer
Additional Requirements:
- Age 24 to 30 years
Job will be contractual under third party payroll.
He/she should be innovative, creative and should have the ability to take challenges.
Must have good verbal and written communication skill in English and Bengali.
Computer skill: Must have the basic knowledge of Computer, especially, MS Word, MS Excel, MS Power Point and other software packages.
Analytical Skill. Team player.
Responsibilities & Context:
A Reputed Private Commercial Bank is looking for dynamic and self-driven candidate with strong quantitative aptitude.
Key responsibilities need to described by using following dimension.
- Identify customer’s needs, clarify of information, address issues and provide/escalate solutions.
- Follow up customer calls where necessary.
- Processing forms, orders & applications requested by the customer·
- Answer calls, make calls where needed & response to customer’s email.
- Respond efficiently & accurately to callers, explain possible solutions & ensure that customer feel supported & build long lasting relationships with customers.
- Assist to consumer banking business through sales lead generation.
Job Other Benifits:
Weekly 2 holidays.
Festival Bonus: 2
Employment Status: Contractual
Job Work Place:
Company Information:
Gender: Both Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Bank/ Non-Bank Fin. Institution
Interested By University
| University | Percentage (%) |
|---|---|
| National University | 13.42% |
| University of Dhaka | 3.66% |
| Jagannath University | 2.06% |
| Daffodil International University (DIU) | 1.47% |
| Jahangirnagar University | 1.33% |
| Eden Mohila College | 1.21% |
| University of Chittagong | 1.18% |
| Southeast University | 0.99% |
| Dhaka College | 0.97% |
| Dhaka International University | 0.89% |
Interested By Age Range
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 76.86% |
| 31-35 | 19.34% |
| 36-40 | 2.88% |
| 40+ | 0.48% |
Interested By Salary Range
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 5.99% |
| 20K-30K | 91.50% |
| 30K-40K | 1.95% |
| 40K-50K | 0.24% |
| 50K+ | 0.32% |
Interested By Experience Range
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 28.52% |
| 0.1 - 1 years | 13.61% |
| 1.1 - 3 years | 25.62% |
| 3.1 - 5 years | 16.12% |
| 5+ years | 16.12% |
