Social Media Moderator

Job Description

Title: Social Media Moderator

Company Name: Leading edge

Vacancy: 02

Age: 22 to 32 years

Job Location: Dhaka (Mohakhali)

Salary: Tk. 15000 - 17000 (Monthly)

Experience:

  • 1 to 3 years
  • The applicants should have experience in the following business area(s): Lamps, Furniture, Interior Design


Published: 2025-03-06

Application Deadline: 2025-04-05

Education:
    • Bachelor degree in any discipline


Requirements:
  • 1 to 3 years
  • The applicants should have experience in the following business area(s): Lamps, Furniture, Interior Design


Skills Required: Customer query management,Customer Support,Digital Marketing (Social Media Marketing),Website Management

Additional Requirements:
  • Age 22 to 32 years
  • Only Female
  • Customer Support, Convincing and Negotiation Skill.

  • Proficient in MS Office Package and Good Typing Skill.

  • Excellent verbal & written communication skills in both English and Bangla.



Responsibilities & Context:
  • Provide customer support through online and offline communication.

  • Respond promptly and professionally to user inquiries, comments, and feedback.

  • Maintain social media and e-commerce platforms (Facebook, Instagram, Daraz).

  • Maintain relationships with clients by providing information, and guidance; recommending new products; and recommending facilities and service improvements.

  • Identify and report potential issues, including spam, harassment, and inappropriate content.

  • Track and report on key metrics related to social media moderation.

  • Work closely with the Digital Marketing team to ensure alignment of community feedback with content strategy.

  • Ensuring proper service and after-sales support to clients.

  • Generate price quotations, sales reports, and customer info when necessary.

  • Online sales generate.

  • Taking customer feedback.

  • Strong interpersonal skills.

  • Other duties as assigned



Job Other Benifits:
  • Mobile bill
  • Salary Review: Yearly
  • Festival Bonus: 2


Employment Status: Full Time

Job Work Place: Work at office

Company Information:

Gender: Only Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: Marketing/Sales

Interested By University

University Percentage (%)
Northern University Bangladesh 6.52%
Tejgaon College 4.35%
North South University 4.35%
Jahangirnagar University 4.35%
University of Dhaka 4.35%
Jagannath University 4.35%
EDEN MOHILA COLLEGE 2.17%
Royal University of Dhaka 2.17%
University of Chittagong 2.17%
Presidency University 2.17%

Interested By Age Range

Age Range Percentage (%)
20-30 82.61%
31-35 13.04%
36-40 2.17%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 80.43%
20K-30K 15.22%
30K-40K 2.17%
40K-50K 2.17%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 30.43%
0.1 - 1 years 10.87%
1.1 - 3 years 32.61%
3.1 - 5 years 15.22%
5+ years 10.87%

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