SHUKHEE SHEBA KENDRA(SSK) Operations Manager

Job Description

Title: SHUKHEE SHEBA KENDRA(SSK) Operations Manager

Company Name: Grameen Healthtech Limited

Vacancy: 01

Age: 25 to 40 years

Job Location: Anywhere in Bangladesh

Salary: Negotiable

Experience:

  • 5 to 7 years
  • The applicants should have experience in the following business area(s): Pharmaceutical/Medicine Companies, Healthcare Startup


Published: 2026-06-18

Application Deadline: 2026-07-05

Education:
    • Bachelor/Honors


Requirements:
  • 5 to 7 years
  • The applicants should have experience in the following business area(s): Pharmaceutical/Medicine Companies, Healthcare Startup


Skills Required:

Additional Requirements:
  • Age 25 to 40 years

Bachelor's in Business, Public Health, Operations, Healthcare Management, or relevant discipline.

Skills Required : SHUKHEE SHEBA KENDRA (SSK) operations; service quality control; field coordination; training; escalation management.

Working Experience : Minimum 5-7 years in operations, healthcare, field service, or quality management. Distributed network experience preferred.

Work Location : Head Office with SHUKHEE SHEBA KENDRA (SSK) field coordination.



Responsibilities & Context:
  1. Oversee SHUKHEE SHEBA KENDRA (SSK) onboarding readiness and activation.

  2. Quality-check onboarded SHUKHEE SHEBA KENDRA (SSK)s against service standards.

  3. Maintain SHUKHEE SHEBA KENDRA (SSK) visit and route plans.

  4. Ensure training completion for SHUKHEE SHEBA KENDRA (SSK) teams.

  5. Support Ambassadors with daily operational guidance.

  6. Resolve SHUKHEE SHEBA KENDRA (SSK) service issues through escalation.

  7. Monitor medicine, referral and call flows.

  8. Track SHUKHEE SHEBA KENDRA (SSK) performance, compliance and service quality.

  9. Coordinate with Regional Operation teams for field execution.

  10. Report SHUKHEE SHEBA KENDRA (SSK) risks, gaps and corrective actions.

    Key Performance Indicators (KPIs)

    1.  SHUKHEE SHEBA KENDRA (SSK) onboarding completion rate
    2.  SHUKHEE SHEBA KENDRA (SSK) quality-check closure rate
    3.  Training and visit plan compliance
    4.  Ambassador issue resolution time
    5.  SHUKHEE SHEBA KENDRA (SSK) service quality improvement



Job Other Benifits:
  • Provident fund,Mobile bill,Weekly 2 holidays,Insurance,Gratuity
  • Salary Review: Yearly
  • Festival Bonus: 2


Employment Status: Full Time

Job Work Place: Work at office

Company Information:

Gender: Male and Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: Healthcare/Medical

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