Clinical Coordinator

Job Description

Title: Clinical Coordinator

Company Name: Partners in Health and Development (PHD)

Vacancy: --

Age: At least 27 years

Job Location: Cox`s Bazar

Salary: Tk. 105000 (Monthly)

Experience:

• At least 3 years
• The applicants should have experience in the following business area(s): NGO

• MBBS or equivalent medical degree; a Master’s in Public Health (MPH) is preferred. 

• At least 3 years
• The applicants should have experience in the following business area(s): NGO

• Age At least 27 years

Experience:

• Minimum of 03 years in clinical supervision or healthcare management, preferably in emergency or humanitarian settings.

Skills:

• Strong leadership and team management skills.
• Excellent knowledge of clinical protocols, quality standards and emergency response.
• Proficiency in data analysis, reporting and health information systems (HIS).
• Strong communication and interpersonal skills.

Language:

• Proficiency in English and Bengali; knowledge of Rohingya or Chittagonian dialect is an asset.

Key Values and Competencies:

• Compassionate and respectful care for marginalized populations.
• Commitment to inclusiveness, integrity and excellence in service delivery.
• Adaptability and resilience in emergency response settings.

Other Requirements:

• Ability to work in challenging and resource-constrained environments.
• Willingness to travel within the camp and coordinate with field-level stakeholders.

Location: Health Post Rohingya, Camp-4, Cox’s Bazar

Reporting to: Project Coordinator

Purpose of the Role:

The Clinical Coordinator will oversee and ensure the effective delivery of clinical services at the health post in the FDMN camp. This role requires maintaining high-quality standards of patient care, managing clinical staff and ensuring adherence to protocols and guidelines. The Clinical Coordinator will play a key role in facilitating the smooth functioning of clinical operations while contributing to the overall health outcomes for the FDMN community.

Key Responsibilities:

1. Clinical Service Oversight

• Oversee all clinical activities and ensure high-quality care aligned with organizational and international standards.
• Monitor patient flow and ensure timely delivery of outpatient curative care, emergency treatment and other essential health services.
• Ensure adherence to clinical protocols, including triage, treatment and referral processes for emergency and high-risk cases.
• Coordinate and supervise maternal and child health, mental health and psychosocial support, GBV support, family planning and immunizations.

2. Team Management and Coordination

• Manage clinical staff schedules, including medical technologists, midwives and other health professionals, to ensure adequate coverage.
• Provide technical support and mentorship to clinical staff to enhance capacity and maintain high standards of care.
• Lead weekly team meetings to review performance, address challenges and plan activities.
• Ensure on-the-job training and skill development opportunities for clinical staff, maintaining proper documentation for audits and reviews.

3. Quality Assurance and Compliance

• Ensure that all clinical practices comply with organizational policies, national guidelines and relevant healthcare standards.
• Conduct regular clinical audits and reviews to identify gaps and recommend improvements.
• Collaborate with health authorities and other stakeholders to align with the Joint Response Plan (JRP) and ensure compliance with camp health standards.

4. Patient Care and Safety

• Monitor patient feedback to identify areas for improvement and implement corrective actions.
• Promote infection prevention and control (IPC) measures within the facility.
• Oversee medication management and pharmacy operations to ensure proper inventory and safe usage.

5. Reporting and Documentation

• Ensure accurate documentation of clinical services, including HIS data, patient records and incident reports.
• Prepare and submit periodic reports on clinical activities, challenges and achievements to the Project Coordinator and relevant stakeholders.
• Support data collection and analysis to inform program decisions and improve service delivery.

6. Community and Stakeholder Engagement

• Work closely with the community outreach program to align health services with community needs.
• Coordinate with referral partners and higher facilities for advanced care cases.
• Foster strong working relationships with SCI and other partner organizations for effective service delivery.

• Monthly Gross Salary: BDT 105,000 /= (Only)
• Bonus and other benefits: 10% of the monthly gross salary.
• Other Benefits: Office hours, annual leave, increments, will be provided as per the organizational policy and Recruitment & Human Resource Management Policy of Partners in Health and Development (PHD), subject to project budget availability.