Service Technician

Job Description

Title: Service Technician

Company Name: International Office Machines Ltd

Vacancy: --

Age: at most 25 years

Location: Dhaka, Chattogram (Chattogram Sadar)

Minimum Salary: Tk. 13000 (Monthly)

Experience:
∎ At most 3 years
∎ The applicants should have experience in the following business area(s):IT Enabled Service, Computer Hardware/Network Companies

Published: 9 Oct 2024

Education:
∎ Good presentation skills.
∎ Analytical mind with a problem-solving attitude.
∎ Basic computer knowledge
∎ Good presentation skills.
∎ Analytical mind with a problem-solving attitude.
∎ Basic computer knowledge

Requirements:

Additional Requirements:
∎ Age at most 25 years

Responsibilities & Context:
∎ Install, configure, and troubleshoot multifunctional photocopy machines at customer locations.
∎ Attend field calls, diagnose problems, and ensure multifunctional photocopy machines are functioning correctly.
∎ Comprehensive reports are maintained on resolved issues, while component-level problems with multifunctional photocopy machines are addressed.
∎ Prioritized technical assistance is provided for identifying and resolving reported problems
∎ Monitoring multifunctional photocopy machines’ performance and developing preventative maintenance measures.
∎ Provide proper demonstrations to ensure customers are educated on safe and effective equipment use.
∎ Recognition, research, isolation, resolution, and follow-up on problems are necessary tasks.
∎ Ensure courteous and professional communication with end customers.
∎ Provide regular reports to the supervisor at the end of the working day
∎ Perform other duties as assigned by management.
∎ Install, configure, and troubleshoot multifunctional photocopy machines at customer locations.
∎ Attend field calls, diagnose problems, and ensure multifunctional photocopy machines are functioning correctly.
∎ Comprehensive reports are maintained on resolved issues, while component-level problems with multifunctional photocopy machines are addressed.
∎ Prioritized technical assistance is provided for identifying and resolving reported problems
∎ Monitoring multifunctional photocopy machines’ performance and developing preventative maintenance measures.
∎ Provide proper demonstrations to ensure customers are educated on safe and effective equipment use.
∎ Recognition, research, isolation, resolution, and follow-up on problems are necessary tasks.
∎ Ensure courteous and professional communication with end customers.
∎ Provide regular reports to the supervisor at the end of the working day
∎ Perform other duties as assigned by management.

Compensation & Other Benefits:
∎ Festival Bonus: 2

Employment Status: Full Time

Gender:
∎ Only Male

Job Location: Dhaka, Chattogram (Chattogram Sadar)

Company Information:
∎ International Office Machines Ltd
∎ Ranks Business Centre (3rd Floor), Ka 218/1 Pragati Sarani, Dhaka 1229
∎ International Office Machines (IOM), one of the leading information and communication technology companies in Bangladesh, is founded by seasoned professionals from technology sector with more than 49 years of experience.

IOM offers a diverse range of cutting-edge office technology solutions from global leaders such as Toshiba, NEC, Zebra, Dynabook Citizen and RISO.

IOM’s mission is to ensure customer satisfaction by delivering high-quality products that meet consumer needs.

IOM serves distinguished clients in various sectors including Telecommunication, Pharmaceutical, Engineering, FMCG, Financial, Healthcare, Textiles, Transportation, and Government.


Address::
∎ Ranks Business Centre (3rd Floor), Ka 218/1 Pragati Sarani, Dhaka 1229
∎ International Office Machines (IOM), one of the leading information and communication technology companies in Bangladesh, is founded by seasoned professionals from technology sector with more than 49 years of experience.IOM offers a diverse range of cutting-edge office technology solutions from global leaders such as Toshiba, NEC, Zebra, Dynabook Citizen and RISO.IOM’s mission is to ensure customer satisfaction by delivering high-quality products that meet consumer needs.IOM serves distinguished clients in various sectors including Telecommunication, Pharmaceutical, Engineering, FMCG, Financial, Healthcare, Textiles, Transportation, and Government.

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 8 Nov 2024

Category: Electrician/Electronics Technician