Senior Officer to Principal Officer - CBS Support (Business and Technical), ICT Division

Job Description

Title: Senior Officer to Principal Officer - CBS Support (Business and Technical), ICT Division

Company Name: A reputed Private Commercial Bank

Vacancy: --

Location: Dhaka

Minimum Salary: Negotiable

Experience:
∎ At least 4 years

Published: 25 Jun 2025

Education:
∎ Bachelor of Science (BSc) in Computer Science & Engineering
∎ BSc in CSE/Engineering from reputed University with No Third Division in academic records.
∎ BSc in CSE/Engineering from reputed University with No Third Division in academic records.

Requirements:

Additional Requirements:
∎ Experience Requirements:
∎ Minimum 04 year(s) of working experience in CBS operations in leading Commercial Banks/ reputed software firms.
∎ Knowledge on Banking Business Process is preferable.
∎ Working experience with CBS (Finacle/UBS/Temenos) will be given priority.
∎ Additional Requirements:
∎ Strong command of the English language
∎ Good communication and teamwork skills
∎ Experience Requirements:
∎ Minimum 04 year(s) of working experience in CBS operations in leading Commercial Banks/ reputed software firms.
∎ Knowledge on Banking Business Process is preferable.
∎ Working experience with CBS (Finacle/UBS/Temenos) will be given priority.
∎ Additional Requirements:
∎ Strong command of the English language
∎ Good communication and teamwork skills

Responsibilities & Context:
∎ Providing first level Core Application operational support to the Branches as well as Head Office.
∎ Understand the business requirements and goals of the product, and align them with the needs of the target market and customers.
∎ Recommend improvements to existing CBS (Finacle) technical and business processes.
∎ Monitor and manage EOD/BOD activities, batch jobs, scheduled jobs, interest calculation jobs etc.
∎ Manage, communicate and follow-up with CBS vendors to ensure quick fixes of product related bugs/issues/changes.
∎ Sound knowledge and understanding of Bangladesh Bank's i. Guideline on ICT Security (Version 4.0 2023), ii. Guidelines on Core Banking Solution (CBS) Features and Controls (Version 2.0 May'2024), and iii. other relevant policies and circulars.
∎ Conducting UAT and assisting UAT Members in doing UAT before deployment of any new module or update or fixation in production.
∎ Maintenance and follow-up of UAT Error Log.
∎ Documentation such as preparing procedures, diagrams related to business processes.
∎ Having basic knowledge of RDBMS and SQL.
∎ Work in close partnership with cross-functional teams and management.
∎ Ensuring compliance with internal policies and regulatory requirements, maintaining system integrity within the General Banking, Trade Finance, Treasury and Credit Administration Module.
∎ Job Grade: Senior Officer to Principal Officer
∎ Key Job Responsibilities:
∎ Providing first level Core Application operational support to the Branches as well as Head Office.
∎ Understand the business requirements and goals of the product, and align them with the needs of the target market and customers.
∎ Recommend improvements to existing CBS (Finacle) technical and business processes.
∎ Monitor and manage EOD/BOD activities, batch jobs, scheduled jobs, interest calculation jobs etc.
∎ Manage, communicate and follow-up with CBS vendors to ensure quick fixes of product related bugs/issues/changes.
∎ Sound knowledge and understanding of Bangladesh Bank's i. Guideline on ICT Security (Version 4.0 2023), ii. Guidelines on Core Banking Solution (CBS) Features and Controls (Version 2.0 May'2024), and iii. other relevant policies and circulars.
∎ Conducting UAT and assisting UAT Members in doing UAT before deployment of any new module or update or fixation in production.
∎ Maintenance and follow-up of UAT Error Log.
∎ Documentation such as preparing procedures, diagrams related to business processes.
∎ Having basic knowledge of RDBMS and SQL.
∎ Work in close partnership with cross-functional teams and management.
∎ Ensuring compliance with internal policies and regulatory requirements, maintaining system integrity within the General Banking, Trade Finance, Treasury and Credit Administration Module.

Skills & Expertise:

Employment Status: Full Time

Job Location: Dhaka

Read Before Apply:

Application Procedure: Interested candidates are requested to apply by July 15, 2025. No hard copy of application will be accepted.