Senior Manager- Program Quality Assurance

Job Description

Title: Senior Manager- Program Quality Assurance

Company Name: World Vision Bangladesh

Vacancy: 01

Age: Na

Job Location: Dhaka

Salary: Negotiable

Experience:

• 8 to 10 years
• The applicants should have experience in the following business area(s): NGO

• Master’s degree in Development Studies, Social Sciences, Public Administration, Monitoring & Evaluation, or a related field.

• Certifications (Preferred): MEAL Certification, or Project Management Professional (PMP).

• 8 to 10 years
• The applicants should have experience in the following business area(s): NGO

Skills: Excellent leadership, strategic thinking, and team management skills; proven ability to build capacity and foster a culture of learning and innovation.

Communication: Exceptional written and verbal communication skills with the ability to engage diverse stakeholders and represent the organization in external forums.

Other: Familiarity with donor compliance requirements, digital knowledge management platforms, and global development standards.

Expertise in Monitoring, Evaluation, Accountability, and Learning frameworks, including digital data collection tools (e.g., ODK, Kobo).

Experience in cascading organizational strategies and leading change initiatives across multiple teams.

Ability to design and implement knowledge-sharing platforms and foster innovation for program improvement.

Proven experience in building and maintaining strategic partnerships with government, UN agencies, INGOs, and local NGOs.

Understanding of policy influence processes and ability to integrate evidence into advocacy strategies.

Skilled in using digital collaboration tools (SharePoint, MS Teams) and data visualization software.

Job Purpose:

This position provides enterprise-level strategic leadership for the Programme Quality Assurance (PQA) function, overseeing Design, Monitoring, Evaluation, Accountability, Learning, and Research across World Vision Bangladesh. The role leads the design quality, monitoring, evaluation, accountability, learning, and research components of the Integrated Programme Framework (IPF) and Sponsorship Operations Plan (SoP), ensuring full alignment with partnership standards, donor compliance requirements, and national strategy. The position strengthens organizational systems, processes, and staff capacity to design, implement, and evaluate high-impact programmes, promotes robust community accountability, and drives evidence-based decision-making. It provides overall quality assurance oversight for all grants and sponsorship-funded projects, ensuring integrity, consistency, and credibility of programme evidence and results.

The role leads the implementation of the Programme Accountability Framework, ensuring compliance with accountability standards and fostering a culture of transparency, learning, and continuous improvement. It also champions knowledge management, innovation, and research by facilitating systematic knowledge generation, documentation, and sharing through organizational business processes and digital systems.

In addition, the position provides strategic oversight of all PNS and Grants M&E systems, offering technical guidance to ensure donor-compliant design, implementation, and reporting. The role is responsible for strengthening institutional DMEAL capacity by developing and implementing competency-based capacity assessment tools in line with Monitoring System Strengthening (MSS) guidelines and M&E Core Competency frameworks, enabling targeted training, coaching, and supportive supervision to address skills gaps across the organization.

Key Responsibilities: 

• Provide strategic leadership for Programme Quality Assurance (PQA), ensuring alignment with WV Partnership standards and national strategy.

• Oversee design, monitoring, evaluation, accountability, and learning (DMEAL) systems under the Integrated Programme Framework (IPF).

• Build and lead a high-performing PQA team, fostering collaboration with technical sectors and mainstreaming cross-cutting themes (Gender, Protection, Disability, etc.).

• Ensure evidence-based decision-making through robust M&E systems and data-driven insights for program improvement and impact measurement.

• Drive knowledge management, research, and innovation initiatives, ensuring timely dissemination and organizational learning.

• Strengthen staff capacity through competency-based assessments, tailored training, and mentoring on PQA frameworks.

• Promote community accountability and compliance with donor standards across all programs and projects.

• T/A,Provident fund,Weekly 2 holidays,Gratuity
• Festival Bonus: 1

As per Organizations Policy.