Senior Manager / Manager - People & Culture

Job Description

Title: Senior Manager / Manager - People & Culture

Company Name: A Reputed BPO

Vacancy: 1

Age: Na

Job Location: Chattogram

Salary: --

Experience:

• 8 to 10 years
• The applicants should have experience in the following business area(s): Software Company, IT Enabled Service, BPO/ Data Entry Firm, Call Center

• Master of Business Administration (MBA)
• Bachelor of Business Administration (BBA)

• 8 to 10 years
• The applicants should have experience in the following business area(s): Software Company, IT Enabled Service, BPO/ Data Entry Firm, Call Center

Skills & Knowledge:

• Expertise in professional networks and sourcing candidates through multiple channels networking, and negotiation abilities.
• The candidate should be able to use different social media platforms to ensure more efficient recruitment.
• HR policy development and Standard Operating Procedure (SOP) documentation skills.
• Strong employee engagement and employer branding acumen.
• Specialist in social media branding & content creation for HR activities.
• Excellent communication skills, both verbal and written, in English and Bangla.
• Well-conversant individuals who can coordinate with other departments to organize events and manage HR operations.
• Knowledge of HR compliance and labor laws in Bangladesh.

Core Competencies:

• Strategic thinking & business acumen
• Relationship building & networking
• Leadership & mentoring
• Analytical & problem-solving skills
• Creativity & innovation in HR practices
• Strong time management & prioritization

Talent Acquisition

• Work closely with department head to identify staffing needs and ensure on time recruitment.
• Post job advertisements, screen candidates, and conduct interviews.
• Design onboarding processes, ensure smooth integration of new hires, and communicate company policies and culture effectively.

Employee Engagement & Employer Branding

• Plan and implement engagement initiatives, conduct surveys and feedback sessions, organize recognition, wellness, and cultural programs.
• Develop and execute HR branding campaigns, partner with Marketing for content creation, manage company presence at job fairs/university programs.
• Monitor employer brand perception on portals and social media, and represent externally.

HR Policy Development & Compliance

• Develop and update HR policies and Standard Operating Procedures while ensuring compliance with the country’s laws.
• Maintain accurate records, conduct HR audits, and handle disciplinary procedure as per Bangladesh Labor Law.

Employee Separation & Exit Management

• Oversee employee separation processes, ensuring compliance with legal and organizational policies.
• Conduct structured exit interviews and prepare reports, ensure smooth offboarding including clearance, settlements, and documentation.

 HR Matrix & Reporting

• Monitor key HR metrics and performance data
• Use HR analytics to improve decision-making.
• Prepare and submit HR reports to the department head.

• Mobile bill,Provident fund,Gratuity,Insurance,Weekly 2 holidays
• Salary Review: Yearly
• Festival Bonus: 2