Senior Manager, Application Management (Lead)
Job Description
Title: Senior Manager, Application Management (Lead)
Company Name: BRAC Bank Limited
Vacancy: Not specific
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Bachelor of Science (BSc) or Master of Science (MSc) in Computer Science from a reputed university with good track record
Experience Requirements:
∎ 10 to 12 year(s)
Job Responsibilities:
∎ Lead, supervise and manage of application management team to ensure that IT applications are deployed and performing efficiently in line with the organization's business and financial need.
∎ Develop and maintain strong working relationships with business stakeholders at all levels to understand their business drivers and work to deliver/promote technical solutions as appropriate.
∎ Develop and drive a high-level Application management strategy that ensures high quality support at a fast pace, as well as take a hands-on approach to implementing that strategy.
∎ Provide subject matter experience, implementation skills for application functionalities
∎ Assist and ensure to provide best in class support services to ensure the prompt resolution of all requests in line with the Service/Operational Level Expectations.
∎ To ensure change control for applications and ensure thorough System/UAT testing prior to a full and controlled release
∎ Develop and maintain system documentation and procedures that includes: Application Support Procedures, System and Technical Configuration Documentation and User Training for system
∎ Seek, understand and translate business operational process needs into functional and technical specifications for required enhancement / change of applications / implement new module
∎ Drive, Manage & co-ordinate vendor team and ensure on-time and quality delivery.
∎ Work with suppliers and vendors to ensure that existing applications are optimized to meet business needs.
∎ Manage and plan for the safe introduction of new releases/patches to meet service requirements.
∎ Ensure support to Bank's Enterprise level applications and fixing of existing application for resolution of technical and function Problem.
∎ Ensure smooth Operation and support (Service Request, Technical support, incident & problem management), System availability in accordance with agreed SLA & KPIs and management reporting.
∎ Ensure compliance with controls, policies and procedures as per auditors and monitor's recommendations.
∎ Ensure Request, Incident, Problem, Configuration Management and maintenance of Applications as per ISO and ITIL standards
Additional Requirements:
∎ 10 to 12 years solid experience in application management / maintenance / development and team leader in related IT area. Experience in working in financial industry is preferable.
∎ Strong leadership and team management capability
∎ Able to drive delivery and remove road blocker.
∎ Proactive Risk management and positive thinking.
∎ Sound hands-on experience in .Net domain with SQL server & Oracle.
∎ Development experience in financial domain (Remittance, Payment, Collection, Settlement, CRM ,Bank Back office, MIS / Reporting) is preferable.
∎ Certification in Project Mgt / Delivery Mgt is preferable.
∎ The ability to influence stakeholders and work closely with them to determine acceptable solutions.
∎ Fundamental analytical and conceptual thinking skills.
∎ Effective Documentation skills, document clear understanding of the tasks/job at hand
∎ Vast knowledge on MVC, groovy and grails, Spring MVC, Angular JS, JQuery,
∎ Experience with Secure coding standard and practice.
∎ Solid hands on experience in developed and maintain application.
∎ Experience with tools like Maven, JIRA, GIT, SVN.
∎ Sound knowledge in software development lifecycle and methodology.
∎ Able to work under pressure, problem solving & team playing attitude.
∎ Honest and carries high personal integrity.
∎ Ready to work after office hour & in holiday (if necessary)
Application Deadline: May 20, 2019
Company Information:
∎ BRAC Bank Limited
∎ Business : BRAC Bank Limited, pioneer in SME Banking, delivers a full array of banking services to individuals as well as business entities. With a network of 184 Branches, over 460 ATMs, 448 SME Unit Offices and 229 remittance delivery points, the Bank has unmatched reach to provide a comprehensive range of solutions to serve millions.
Category: Bank/Non-Bank Fin. Institution
